IT Consultant / IT Administrator (m/f/d)

Job Description

• Lead the installation, configuration, and troubleshooting of software and operating systems on various devices, both remotely and on-site in Duisburg.
• Provide comprehensive IT support for desktops, notebooks, mobile phones, industrial PCs, and tablets, including hardware replacements and software issue resolution.
• Update and review documentation related to onsite services regularly.
• Deliver remote support to clients at different locations.
• Manage incident, service request, IMAC, and break & fix tickets to ensure high-quality IT support.

Qualifications

• Several years of experience in IT support, with expertise in endpoint support, M365 applications, Intune/SCCM, Microsoft Exchange, and Teams.
• Deep understanding of Microsoft technologies such as AD, AAD, Microsoft 365, Identity Management, and related services.
• Experience in onsite service, endpoint support, user support, remote support, and second-level support.
• Specialized knowledge in managing Windows workstations/laptops and supporting related software.
• Strong knowledge of Windows 10/11 and local applications, peripherals, and mobile devices.
• Fluent German and good English speaking and writing skills are required.

Additional Information

• 30 days paid vacation, training opportunities, employee share program, company car and bicycle, accident insurance, modern office in central locations, sports programs, corporate benefits portal, free fruits and drinks.
• Opportunities for innovation in a high-growth environment with the latest technologies.
• Flat hierarchies, long-term stability, and attractive development prospects.

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