Finde einen Job 
Finde eine Ausbildung 
Top Arbeitgeber 
Top Universitäten 
Für Unternehmen Auf einen Blick
- Aufgaben: Lead and mentor a team while optimizing distribution technology processes.
- Arbeitgeber: Join Design Hotels, a luxury hospitality consultancy with over 300 unique hotels worldwide.
- Mitarbeitervorteile: Enjoy a diverse workplace culture and opportunities for professional growth.
- Warum dieser Job: Be part of a dynamic team that values individuality and innovation in hospitality.
- Gewünschte Qualifikationen: Experience in distribution technology and leadership skills are essential.
- Andere Informationen: This role is based in Berlin, with a focus on collaboration and teamwork.
Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.
Senior Manager Distribution Technology (m/f/d)
To achieve its commercial and strategic goals, Design Hotels must ensure that each region meets its revenue and profit targets. This role is essential in supporting the Head of Distribution Technology by managing daily operations within the department. Key responsibilities include leading and guiding the team, overseeing daily workflows, and collaborating with member hotels to ensure their inventory is accessible and accurately represented across all connected distribution channels. Our focus is on building mutually beneficial, long-term relationships with our member hotels.
Key Responsibilities
- Supervise and mentor Distribution Technology Coordinators and interns.
- Oversee distribution-related projects.
- Continuously optimize the Standard Operating Procedures (SOPs) for the Distribution Technology department, including Marriott channels.
- Facilitate system integration processes such as between properties and Design Hotels CRS (SynXis) as well as onward distribution into Marriott environment (such as MARSHA, EPIC, HPP, MarRFP, IMS, etc.)
- Review and enhance the internal ticketing system.
- Optimize support processes and internal training to cope with increasing demand and operations of distribution systems and connected technology.
- Coordinate and prioritize distribution-related inquiries from member hotels through the departmental ticket system, including allocation tickets to team members based on demand and expertise.
- Provide key account support.
- Serve as the primary contact for the team.
- Handle escalations from other departments.
Operations
- Oversee CRS management for member hotels using SynXis (Sabre) and MARSHA (Marriott).
- Troubleshoot operational issues.
- Manage rates and content.
- Onboard new team members.
- Handle troubleshooting, rate loading, and connectivity management for PMS, RMS, CRS, and OTA systems.
- Conduct system training for member hotels and new team members.
- Supervise and maintain the Distribution Technology Ticket System.
- Review and improve existing categories and rules.
- Manage user access for SynXis and MARSHA.
- Analyze service demand from member hotels.
- Provide Level 2 support for member hotels.
- Handle rate loading, maintenance, and troubleshooting in SynXis and MARSHA.
- Implement OTA solutions, including rate loading, testing, and maintenance.
- Resolve distribution-related issues across all channels.
- Support all Marriott-related systems (MARSHA, HPP, Product Catalog, IMS, GXP, BRG claims, etc.).
- Supervise property training sessions.
Leadership
- Main contact within Design Hotels teams for operational distribution matters.
- Create vision, clear direction, and strategy for the direct supervised team members.
- Ensure successful processes and organizational structure of the team.
- Establish, manage and coach team with clear objectives and performance expectations.
- Monitor and improve team efficiency, effectiveness and impact.
- Create an environment that values employees and encourages cooperation, open communication and teamwork.
- Serve as a role model by demonstrating a commitment to company values, high performance standards, workplace diversity, and driving results.
Design Hotels GmbH ( is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels, the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle.
The company has its headquarters in Berlin and branches in Los Angeles, New York, London, and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.
Design Hotels is an equal opportunity employer; we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.
Please send your application without a picture.
#J-18808-Ljbffr
Senior Manager Distribution Technology (m/f/d) Arbeitgeber: Design Hotels AG
Kontaktperson:
Design Hotels AG HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Senior Manager Distribution Technology (m/f/d)
✨Tip Number 1
Familiarize yourself with the key distribution systems mentioned in the job description, such as SynXis and MARSHA. Understanding how these systems work will not only help you in interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Highlight your experience in managing teams and projects related to distribution technology. Be ready to share specific examples of how you've optimized processes or improved team efficiency in previous roles.
✨Tip Number 3
Network with professionals in the hospitality and distribution technology sectors. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 4
Research Design Hotels and its member hotels to understand their unique offerings and values. This knowledge will allow you to tailor your discussions during interviews and show your genuine interest in contributing to their success.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Senior Manager Distribution Technology (m/f/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Manager Distribution Technology position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in distribution technology, team leadership, and project management. Provide specific examples of how you've successfully managed similar operations or led teams in the past.
Showcase Your Skills: Demonstrate your technical skills related to CRS management, system integration, and troubleshooting. Mention any relevant software or systems you have experience with, such as SynXis or MARSHA.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for the hospitality industry and your understanding of Design Hotels' values. Explain why you are a great fit for the role and how you can contribute to the company's success.
Wie du dich auf ein Vorstellungsgespräch bei Design Hotels AG vorbereitest
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the key responsibilities outlined in the job description. Be prepared to discuss how your previous experience aligns with managing daily operations, leading teams, and optimizing processes within a distribution technology context.
✨Showcase Your Leadership Skills
As a Senior Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams, mentored individuals, and created a positive work environment that encourages collaboration and open communication.
✨Familiarize Yourself with Relevant Technologies
Since the role involves working with systems like SynXis and MARSHA, it's crucial to familiarize yourself with these technologies. Be ready to discuss your experience with similar systems and how you can troubleshoot and optimize their use for member hotels.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle escalations. Think of specific situations where you've resolved distribution-related issues or improved support processes, and be ready to share those experiences.
