IT SUPPORT SPECIALIST

IT SUPPORT SPECIALIST

Location: Nürtingen, Germany

Type: 40% Full Time

Hours: 8 Hours per day

Description: We are Hiring IT Support Specialist in Germany!

Responsibilities:

1. Provide first/second level contact and problem resolution for customer issues.
2. Work with Third Party Vendors to remediate complex AV issues as needed.
3. Provide timely communication on issue status and resolution.
4. Maintain ticket updates for all reported incidents.
5. Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, and other authorized desktop applications.
6. Should have basic knowledge of Mac operating system to support Apple PC users.
7. Install, upgrade, support, and troubleshoot for printers and computer hardware.
8. Perform general preventative maintenance tasks on computers, laptops, and printers.
9. Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
10. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
11. Broad experience of IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.
12. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Requirements:

• A 40-hour weekly work permit in Germany.
• Solid understanding of computer systems and IT troubleshooting.
• Proficiency in German at a C2 level.

Salary: Negotiable

To Apply: Please send your CV to:

Join our forward-thinking team, where technology and customer service come together to create success!

Contact:

Shomi Kayser Nishat
Talent Acquisition Specialist

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