Global Support & Operations Campaign Performance Improvement Expert (m/f/d) Germany

Campaign Performance Improvement Expert (m/f/d)

Who We Are

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.

RTB House in DACH

RTB House started its operations in Germany in November 2017 and has gradually grown to a team of 40+ dedicated members. As part of our ‘remote-first’ approach, our team is spread all over Germany while we additionally run office spaces in Berlin and Stuttgart. Our clients are top-notch German, Austrian and Swiss e-commerce brands in the Fashion, Health & Beauty, Home & Garden, Travel, Consumer Electronics and Classifieds verticals.

The successful candidate will join the team during a period of exceptional growth of our business in the DACH region.

Job Description

We are looking for a dedicated Campaign Performance Improvement Expert to join our team and drive performance optimization across the market. In this role, you’ll play a crucial part in monitoring campaign success, analyzing data to identify opportunities for improvement, and facilitating communication between teams to resolve complex issues. This position requires a proactive and detail-oriented approach, with a focus on delivering impactful solutions and collaborating closely with market leaders and HQ.

Key Responsibilities:

• Campaign Performance Monitoring: Track the status of campaigns, identify underperforming areas, and escalate complex cases to market leadership and HQ as needed;
• Strategy Development Support: Participate in shaping effective market-level strategies by gathering insights and collaborating on improvement initiatives;
• Implementation Oversight: Monitor and ensure implementation of campaign recommendations to drive performance;
• Action Plan Creation: Develop tailored action plans to address campaign challenges;
• Improvement Recommendations: Provide recommendations for campaign improvements and support teams in adopting best practices;
• Market Issue Analysis: Identify patterns in campaign issues, escalate broader challenges, and collaborate with HQ to evaluate their local and global impact;
• Knowledge Gathering: Collect and share insights on market-specific Attribution Models, methodologies, and practices;
• Process Optimization: Streamline campaign integration processes to prevent common issues and ensure a seamless experience.

Requirements:

• Proven track record in optimizing campaigns with strong business, product, and operational acumen;
• Proficiency in data analysis to identify underperformance and recommend impactful solutions;
• Experience in managing project tasks, including monitoring and documentation;
• Excellent verbal and written communication skills, as well as strong presentation skills;
• Fluent spoken and written English; German is a plus;
• Proven ability to work effectively across teams, acting as a vital link between the Campaign Performance Improvement Center (CPIC) and local market teams to ensure alignment, transparency, and seamless collaboration;
• A mindset geared toward driving consistent improvements, sharing insights with local teams, and working closely with other Experts to enhance campaign performance across the market.

What We Offer:

• We believe in a healthy work-life balance and therefore prioritize flexible working arrangements – you decide whether you want to work remotely, from one of our DACH office spaces, or even temporarily from any other location in the world;
• We offer a top-of-the-market compensation package, consisting of an above-market-average base and an attractive bonus scheme;
• You’re starting out with 28 vacation days – that can turn into 30 days after a 2-year tenure;
• We provide a monthly Pluxee allowance that can be used towards purchases in various grocery stores, shops, and restaurants;
• You will have a structured and interactive onboarding, accompanied by a supporting team member assigned to guide you during your orientation phase to make sure you’re settling in with ease;
• An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross-functional team;
• We care about your development and help you continuously grow your career with us as part of your personalized development plan – supported by a generous yearly training budget;
• Working remotely doesn’t mean you’re walking alone – we strengthen our team bond through in-person team get-togethers that combine fun activities and team workshops.

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