Technical Services Engineer (m/f/x)

Berlin Vollzeit Kein Home Office möglich

Are you ready to join us? Send us your Application.

YOC is a technology company that develops software for the digital advertising market. With the help of our programmatic trading platform VIS.X, we enable an optimal advertising experience for advertisers, publishers, and users of the mobile internet and mobile applications. By using the platform VIS.X and YOC’s proprietary ad formats, advertisers can increase brand awareness in combination with high-quality advertising inventory. Renowned premium publishers offer global media reach and benefit from the high monetization of our platform VIS.X. As a pioneer in mobile advertising, the company has been operating since 2001 and has been listed in the Prime Standard of Deutsche Börse since 2009. The company’s headquarters is located in Berlin, and it operates branches in Düsseldorf, Hamburg, Vienna, Warsaw, Zurich, Helsinki, and Stockholm. Further information on the YOC Group and our products can be found at yoc.com.

YOUR RESPONSIBILITIES

You will be part of our IT Technical Services Team and work closely with our international product, publisher, campaign, and sales teams. In particular, you will be in charge of:

Providing technical expertise to support our internal teams in using our ad platform, products, and tools.
Supporting supply (app and web SDKs) and demand side (OpenRTB or another API-based) integrations with our partners and customers.
Technical diagnostics of ad delivery, ad reporting, troubleshooting creative display issues in the web and app environments, and helping to resolve them.
Supporting product teams in testing new features and providing bug fixes.
Participating in the development of internal tools for the improvement of team processes.
Taking part in creating documentation on using our tools and best practices.

YOUR PROFILE

You have completed a degree in Computer Science or gained similar working experience.
You have gained 2-3 years of experience in technical support, product management, and/or mobile app/software development positions.
You have experience in using ticketing systems such as JIRA, OTRS, Zendesk, or similar.
You have a solid understanding of the HTTP protocol and experience in using RESTful APIs.
You have hands-on experience working with debugging, proxy, and API tools like Chrome Devtools, Charles, Proxyman, and Postman.
An understanding of how ad serving technologies and real-time bidding protocols work is a plus.
You are a strong communicator and have a good command of English.
You are a very customer- and service-oriented person with excellent problem-solving skills.
You are a very reliable team player.

ARE YOU INTERESTED?

YOC stands for “Your Opinion Counts.” This idea guides us as a company and determines the understanding of our teams.

Inspire – Progress – Connected – these values are lived at YOC and determine our corporate culture: We offer you the opportunity to actively participate in shaping your role, to give new impulses, and to implement your ideas independently. Our aim is to support you in your personal and professional development and to shape the future of Ad Tech together with you.

In addition to a modern workplace with excellent transport connections and a hybrid work concept, we offer in-house language courses, remote yoga classes, and international company events. The usual goodies such as organic fruit and coffee are, of course, available to you.