Team Lead Sales & Account Management (all genders) - ZEOS

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ABOUT THE ROLE

As a Team Lead Sales & Account Management (m/w/d), you will report to the Director of Commercial at ZEOS. You will be responsible for a portfolio of strategic partners, driving their growth with ZEOS on Zalando, other marketplaces, and their own webshops. You will plan and manage the business budget, lead a team of Sales & Account Managers, and collaborate closely with cross-functional stakeholders within ZEOS and Zalando.

ZEOS is a strategic growth area for Zalando, leveraging its logistics infrastructure to provide fulfillment solutions to fashion and lifestyle brands, extending beyond Zalando’s platform to other marketplaces and direct-to-consumer channels, aiming to be the operating system for fashion e-commerce.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. We do not discriminate based on gender identity, sexual orientation, ethnicity, religion, or disability. You may omit personal details such as picture, age, or marital status. We evaluate candidates solely on qualifications and merit.

We aim to provide a positive candidate experience. Please inform us of any accommodations you need during the hiring process.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Develop and implement sales strategy to build a high-performing sales organization within ZEOS.
• Lead, develop, and motivate a sales team to achieve ambitious goals.
• Gain deep logistics knowledge and guide account managers in promoting ZEOS offerings to various partners.
• Enable the team with sales methodologies, tools, and strong negotiation skills to sell complex logistics solutions.
• Manage relationships with internal and external stakeholders, drive projects, and report progress to leadership.
• Support the team in closing high-impact contracts and resolving challenges through data analysis.
• Cultivate a culture of continuous improvement and serve as a role model.

Educational background: University degree in Business Administration, Supply Chain Management, Logistics, Economics, or related field.

Experience: Proven sales, business development, negotiation skills, and leadership in team building, preferably in contract logistics and e-commerce sectors.

Leadership: Demonstrated ability to lead and develop teams, with a track record of success.

Communication: Excellent English skills, proficiency in German is a plus.

Personal traits: Team-oriented, results-driven, capable of simplifying complex concepts, and experienced in managing high-level sales discussions.

OUR OFFER

Zalando offers various benefits including employee shares, discounts, paid volunteering days, hybrid work, remote work options, vacation days, relocation support, family services, health and wellbeing programs, and mental health support.

Applications must be submitted via our online form. We do not accept email applications. Our recruiters will contact shortlisted candidates via an official Zalando email.

We work with select headhunters and agencies, but no fees are required from applicants or agencies.

For questions about the process, visit our FAQ page.

About Zalando

Join Zalando to help build a leading fashion and lifestyle e-commerce ecosystem in Europe, serving about 50 million customers across 25 markets. Contribute to our logistics, software, or service capabilities to support brands and retailers in their e-commerce growth, on or off Zalando, and enable positive industry change.

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