B2B Account Manager

We are snuggs, an investors-backed startup brand of innovative period underwear based in Prague with offices also in London, Berlin, and Amsterdam. Since 2019 we have been expanding our community of over 650,000 satisfied customers across Europe with whom we build strong relationships based on trust and openness. Our brand is based on values of expertise, naturalness, dignity, and kindness to ourselves, others, and the planet.

We are looking for a dynamic and results-oriented International Account Manager to join our team and help drive our international growth while nurturing key client relationships.

Your responsibilities at snuggs:

Account Management (80%)

1. Drive sales growth through tailored strategies for existing retail accounts in CZ, SK, Benelux, and DACH.
2. Act as the main contact, collaborating with clients on operations, marketing, and buying needs.
3. Align client needs with internal teams (operations, marketing, product development).
4. Oversee customer satisfaction, sales growth, and yearly negotiations.
5. Plan and execute B2B marketing campaigns, monitor budgets, and manage retail promotions.
6. Analyze sales, market trends, and competitor activities to create improvement plans.
7. Conduct store visits to ensure proper displays and resolve issues.

New Business Development (20%)

1. Identify and acquire new international accounts in key regions.
2. Present products to potential clients, create excitement, and guide them to the next stage of partnership.
3. Develop commercial opportunities with retailers, distributors, and agents.

What we are looking for:

We’re excited by people who share a deep commitment to sustainability and want to make a real difference for our planet. If you’re the kind of person who takes initiative, works well with others, and tackles challenges with a positive outlook, we think you’ll feel at the right place here.

And if you also bring the skills and experience below, there’s a good chance this could be the start of something amazing!

1. 3–5 years of account management experience, ideally within the FMCG sector.
2. Proven ability to work with large retail chains, understanding their intricacies.
3. Familiarity with CRM (Hubspot), EDI (Grit), warehousing (Depoto), and data transfer tools (Markant) is a strong plus.
4. Track record of meeting KPIs such as revenue growth, customer satisfaction, and margin targets.
5. Fluency in Czech and English is required; German is a plus.
6. Results-driven with high energy and motivation.
7. Strong interpersonal skills, unifying diverse stakeholders.
8. Structured, detail-oriented, and creative problem-solver.
9. Adaptable to change and ambiguity in a fast-paced startup environment.

What we offer:

1. Significant discount on our products.
2. A chance to join a mission-driven, innovative company in a rapid growth phase.
3. Exciting work with strong impact on the company development.
4. Refreshments in the office.
5. Regular company retreats (teambuilding, company gatherings).
6. Personal educational budget for self-development.
7. 25 vacation days + 3 sick days a year.
8. Hybrid working model.
9. Offices in Prague, Amsterdam, or London. Our Prague office has a small garden where we love to work or meet in the summer.

We’re excited to meet candidates who share our passion and values! Apply today and become part of snuggs’ journey to redefine period comfort.

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