Working Student - PMO Digital Solutions

GROHE is a leading global brand for complete bathroom solutions and kitchen fittings. Since 2014 GROHE has been part of the strong brand portfolio of LIXIL, a manufacturer of pioneering water and housing products. In order to offer “Pure Freude an Wasser”, every product is based on the brand values of quality, technology, design and sustainability. The brand offers life-enhancing product solutions as well as services with its dedicated portfolios GROHE QuickFix, GROHE Professional and its premium sub-brand GROHE SPA. All cater to the specific needs of GROHE\’s professional business partners and their differentiated target groups. With water at the core of its business, the brand contributes to LIXIL\’s Impact Strategy with a resource-saving value chain: from CO2-neutral* production, the removal of unnecessary plastic in the product packaging, all the way to water- and energy-saving product technologies such as GROHE Everstream, a water-recirculating shower. Thanks to the hybrid communication ecosystem GROHE X, the brand provides further impulses for the industry. Whether digitally on the brand experience hub, physically or hybrid in the GROHE X Brand & Communication Experience Center in Hemer, Germany or on the road with the GROHE X Motion Trucks, the brand connects people to contribute to LIXIL\’s purpose to “make better homes a reality for everyone, everywhere”. *includes CO2 compensation projects, more on grohe-x.com/sustainability

Your responsibilities:

Project Management Office (PMO):

• Responsible for the continual enhancement of a dedicated project management framework aimed at standardizing project and portfolio management practices.
• Coordinate and support the implementation of the framework across the team, ensuring alignment and adoption.
• Collaborate with three cross-functional teams to ensure seamless rollout and provide ongoing support and guidance as needed.
• Ensure the departmental roadmap is up-to-date and effectively communicated to (senior) stakeholders.

Project & Product Management Support:

• Provide comprehensive support for project management activities, including updating project plans, tracking open points, creating user stories, scheduling meetings, and more.
• Take ownership of the process for requesting new projects, ensuring efficiency and obtaining necessary approvals before presenting requests during Steering Committee meetings.
• Support product management tasks by assisting in the coordination of development activities and maintaining documentation.

Service Desk Management Support:

• Proactively handle issues and service requests related to digital applications, ensuring timely resolution and escalation when necessary.
• Assist in defining preventive and corrective action plans to improve service reliability and user satisfaction.

Organization:

• Facilitate monthly digital calls with international markets, working closely with hosts to ensure that meetings are productive and informative.
• Steering Committee Meetings: Take charge of scheduling, agenda preparation, participant briefing, and progress tracking for project requests.
• Monthly Newsletter: Manage the publication of the department\’s monthly newsletter, including gathering updates from the three teams, summarizing key decisions made by senior management, and designing the layout and content.

You should have the following qualifications:

• Enrolled student in Business Administration, Business Informatics, Computer Science or related fields
• Theoretical knowledge of professional program & project management
• Initial experience with program & project management will be helpful
• Passionate about technology with a curious, self-learning mindset
• Conscientious, pro-active and self-directed, with the ability to cover multiple tasks in parallel
• Solution oriented, structured and organized working method
• Strong sense of responsibility and hands-on mentality
• Good knowledge in MS Office and fluent English (oral and written)
• First experience with Confluence will be helpful

We offer:

• Attractive remuneration in accordance with the IG Metall collective agreement as well as special company payments
• Flexible working time model with the possibility of mobile work
• Professional onboarding for a successful start
• Use of our wide-ranged employee offers (discounts travel, fashion, media, mobile phone etc.)
• Diversity & Inclusion: all people have the same opportunities and are individually supported
• A highly motivated, appreciative and international team that inspires you to learn from