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- Aufgaben: Manage customer relationships and logistics for international sea freight shipments.
- Arbeitgeber: Join Fr. Meyer's Sohn, a leading global freight forwarding company with a family-owned touch.
- Mitarbeitervorteile: Enjoy perks like mobile work options, full cost coverage of the 'Deutschlandticket', and daily fresh fruit.
- Warum dieser Job: Be part of a dynamic team focused on excellent customer service in a thriving logistics environment.
- Gewünschte Qualifikationen: Vocational training in forwarding/shipping or similar; strong communication skills in English required.
- Andere Informationen: Participate in fun team events and enjoy diverse training opportunities globally.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Customer Service Sea Freight Export (m/f/d) Hamburg | Hamburg | Germany | Full time
Fr. Meyer’s Sohn (FMS) is a family-owned global freight forwarding company. We specialize in the international transportation of bulk commodities and are the market leader in paper and forest products logistics. Worldwide, we are one of the top ten ocean freight forwarders. Customized, cross-modal customer solutions complete our product portfolio. More than 850 employees in over 50 branches in 20 countries move 850,000 TEU per year.
With us, you provide your customers with full support and organize customized logistics solutions for their shipments in international supply chains. Excellent customer service and a very high level of customer satisfaction are our top priorities. You can also become part of our team of experts in Customer Service. We look forward to meeting you and continuing our success story together with you!
YOUR FUTURE TASKS
- Processing worldwide transport orders from A-Z
- Independently supporting a defined set of clients
- Calculating prices and offers
- Maintaining correspondence with customers and partners worldwide
- Preparing the income statement and the monthly financial statements for a defined set of clients
YOUR EXPERIENCE & SKILLS
- Vocational training in the field of freight forwarding/shipping
- Experience in operational sea freight
- Very good knowledge of German and English (written and spoken)
YOUR BENEFITS
- Centrally located office: Good transport links to our office in Hamburg’s City Süd
- Partnership: Pleasant working atmosphere and collegial cooperation in an international and dynamic logistics environment as well as many team events and activities (e.g. summer chill & grill, company run, New Year’s celebration)
- Attractive social benefits: Complete cost coverage of the Deutschlandticket, capital-forming benefits, restaurant ticket vouchers, holiday pay and much more, Mobile Working
- Training and development: Diverse training and development opportunities through individual training and global exchange programs in cooperation with our branches worldwide
- Refreshments: Fresh fruit daily and free drinks (water, tea and coffee)
- Fitness and health: Personal training sessions and online sports courses, company bike leasing with JobRad as well as a discounted gym membership
Starting date: immediately
INTERESTED IN JOINING OUR TEAM?
Please apply online at
Apply Now
#J-18808-Ljbffr
Customer Service Sea Freight Export (m/f/d) Hamburg Arbeitgeber: Fr. Meyer’s Sohn (GmbH & Co.) KG
Kontaktperson:
Fr. Meyer’s Sohn (GmbH & Co.) KG HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Customer Service Sea Freight Export (m/f/d) Hamburg
✨Tip Number 1
Familiarize yourself with the specific logistics and shipping terminology used in sea freight. This will not only help you understand the industry better but also impress your potential employers during discussions.
✨Tip Number 2
Network with professionals in the logistics and shipping industry, especially those who work in customer service roles. Attend industry events or join relevant online forums to gain insights and make valuable connections.
✨Tip Number 3
Showcase your communication skills by practicing how to explain complex logistics concepts in simple terms. This is crucial for a role that requires you to be the first contact person for international customers.
✨Tip Number 4
Research Fr. Meyer's Sohn and their approach to customer service. Understanding their values and how they prioritize customer satisfaction can give you an edge in interviews and discussions.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Customer Service Sea Freight Export (m/f/d) Hamburg
Tipps für deine Bewerbung 🫡
Understand the Company: Familiarize yourself with Fr. Meyer's Sohn and their operations in sea freight. Highlight your understanding of their services and how you can contribute to their customer service excellence.
Tailor Your CV: Make sure your CV reflects your vocational training in forwarding/shipping and any relevant experience in operational handling of sea freight orders. Emphasize your communication skills and customer-oriented approach.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and logistics. Mention specific examples of how you've successfully managed customer relationships or solved problems in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your documents are professionally formatted.
Wie du dich auf ein Vorstellungsgespräch bei Fr. Meyer’s Sohn (GmbH & Co.) KG vorbereitest
✨Understand the Company Culture
Before your interview, take some time to research Fr. Meyer's Sohn and understand their values and company culture. This will help you align your answers with what they prioritize, especially their focus on excellent customer service and teamwork.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this role, prepare examples that demonstrate your ability to communicate effectively with customers and colleagues. Practice articulating your thoughts clearly and confidently during the interview.
✨Prepare for Operational Questions
Be ready to discuss your experience in handling sea freight orders and managing logistics. Think of specific situations where you successfully managed transport orders from A to Z, and be prepared to explain your approach to problem-solving in these scenarios.
✨Highlight Your Customer Orientation
Emphasize your proactive and customer-oriented work style. Prepare to share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles, as this aligns perfectly with the company's commitment to high levels of customer service.
