Director International Network Operations

Are you ready to shape the future of International Logistics Operations?

Do you want to collaborate with top management to enhance global quality assurance and operational excellence?

We’re seeking a strategic thinker with strong IT affinity, an innovative and resilient attitude, and a passion for managing complex logistics networks. Does this sound like you?

GLS International serves as the central hub within the global GLS network. It manages and coordinates all logistical connections across international borders, ensuring seamless integration and efficiency. The organization is responsible for developing and overseeing international operational procedures and policies, ensuring consistency and compliance throughout the network. Additionally, GLS International conducts quality checks and balances, maintaining high standards in service delivery and operational excellence.

Join our dynamic and inspiring team as a Director International Network Operations , you CAN define the future of GLS International.

Director International Network Operations (f/m/d)
Base in Bad Hersfeld / Kassel, Germany (Hybrid, 3 days/week in office)

This is what your responsibilities are:

Your responsibilities can be assigned to the following four areas:

Leadership:

• Manage a team with 3 direct reports and 10+ indirect reports in Linehaul Management, Quality Assurance, and Operational Excellence functions.
• Guide the team to achieve organizational goals, ensure effective management of resources, shape a collaborative environment, and prioritize the professional development and growth of team members.

Linehaul Management:

• Expansion and continuous optimization of our international long-distance transports as well as the coordination and management of seasonal European long-distance transports and parcel streams.
• Daily management of linehaul performance as well as strategic development of linehaul operations to enhance efficiency and effectiveness.
• Planning/adjusting of peak séance capacity and reporting of market development.
• Your team is also responsible for the settlement of international long-distance transport costs in cooperation with Controlling.
• Organization of air freight traffic to and from the Frankfurt air hub under cost and quality aspects in coordination with relevant partners.

Quality Assurance:

• Intensive Quality Assurance by frequent auditing and monitoring of all GLS Network and identifying weak points, supporting improving measures, and driving overall service level enhancement and operational cost savings.
• Managing relationships with partners to maintain high-quality service delivery and reporting for various requests.

Operational Excellence:

• Frequently review operational performance and mapping of current and future operational processes.
• Implementation of new services.
• Adjusting and optimizing processes according to feedback from quality departments.
• Responsibility of Group SOP and Operational manuals.

What are you bringing?

• As a basis, you have a successfully completed degree, e.g., business administration, Logistics or a comparable successfully completed vocational training with appropriate further training.
• Above 10 years of professional experience in a comparable position, ideally in the CEP sector.
• Business fluent in English and German. Further language skills are an advantage.
• Strong IT affinity to leverage technology for operational enhancements.
• Curiosity and innovative spirit driven process improvements.
• Assertive and resilient attitude to overcome challenges in a dynamic environment.

You can expect:

• An international and dynamic working environment at the global HQ close to the top management.
• A platform for an international career in an innovative, fast-moving, and high-growth environment with flat hierarchies, quick decision-making processes, and autonomy and innovation is encouraged.
• Emphasis on personal and career development.
• A team of committed, bright, and dependable colleagues.
• A competitive salary and performance bonus agreement.
• We subsidise your pensions scheme so that you are also well-secured in later years.
• A future-proof and dynamic industry that is characterized by growth.
• Company car possible.

Department:
Breguetlaan 28, Oude Meer

Location: Bad Hersfeld / Kassel

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