Account Manager (m/f/d) - Marketplace

In the summer of 2022, home24 launched a marketplace for third-party sellers to onboard complementary product ranges. With our curated marketplace, customers value the expanded offerings, and we ensure that one can find everything from furniture to home accessories at home24. Within only one year, we became one of the biggest home & living marketplaces in the DACH region, already generating over 100M€ sales in 2023.

Are you passionate about e-commerce and eager to take the next step in your career in account management? Join our dynamic marketplace team at home24 and contribute your expertise to support and grow our seller accounts as an:

Account Manager (m/f/d) – Marketplace

Your responsibilities

• You actively contribute to the further development of our account management within the marketplace team.
• You oversee a selected portfolio of seller accounts and help them navigate and grow on our platform.
• You ensure sellers’ catalogs are up-to-date, promote offers through various marketing channels, and provide recommendations for improvements based on performance analysis.
• You manage communication with external partners throughout all stages of the process, including onboarding, content creation, data enrichment and performance monitoring.
• You track key marketplace KPIs for your accounts, develop actionable insights from data analysis and create tactical plans to continuously improve these KPIs and the overall seller experience in collaboration with sellers and internal stakeholders.
• You create educational content, process documentation and contribute to regular seller educational sessions.

Your profile

If you\’re interested in the role, but don\’t meet every requirement, we still encourage you to apply. We value a willingness to learn and grow with us. Tell us why you’re the right person in your application.

• You have a bachelor’s degree or completed vocational training, ideally with a specialization in e-commerce or a related field.
• You bring relevant experience (ideally 2–5 years) in e-commerce, with hands-on exposure to sales, account management, operations, or digital marketing.
• You are data and fact-driven with strong analytical skills. Creating, interpreting, and leveraging reports and KPIs to optimize processes, boost sales, and improve operations is second nature to you.
• You excel in communication and can build trust-based relationships with diverse stakeholders.
• You possess a proactive attitude, a solution-oriented mindset, and the ability to work both independently and collaboratively in a team.
• You are fluent in English and German. Proficiency in French, Polish, or Dutch is a plus.

What we offer you

Your impact

• The chance to make an impact in a highly motivated team of professionals.
• An open-minded culture ready to incorporate new and creative ideas.

Your growth

• Extensive learning opportunities from our home24 academy and external partners.
• Room for growth and development within your role through regular feedback rounds.

Your path

• Hybrid working model: you have the flexibility to work from home on Wednesdays and Fridays in our standard working mode. We are in the office together Mondays, Tuesdays and Thursdays.
• The possibility to work up to two months per year within Germany or from an EU country.
• Up to 30 days paid vacation each year to unwind and recharge.
• City mobility with a subsidized public transportation ticket and our eco-friendly bike leasing program #ridinghome.

Your second home

• International campus in the heart of Berlin featuring drive-in bicycle garage, outdoor space and lounge areas, fitness facilities, parent and multi-faith rooms close to the Berlin S-Bahn train station Landsberger Allee.
• Company benefits including 30% off the home24 assortment, and employee discounts at partner organizations.

If you want to become part of a thrilling success story – we are looking forward to your application. Please send us your application with your salary expectations and the earliest possible starting date via our career site.

Your home is surely filled with furniture of varying materials and styles. The same is true for home24 as an employer. We celebrate the diversity of the people who work with us. Be who you are and feel welcome to #makeyourselfathome24.

You can find all job offers on our career site !

home24 SE | Otto-Ostrowski-Straße 3 | 10249 Berlin | Contact: Nadine Scharf

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