Senior Fullstack Engineer (Typescript, Python) - Agent Facing Team

We are seeking a talented and driven Senior Fullstack Engineer (Typescript/Python) (m/f/d) with a strong emphasis on frontend development to join our Customer Service Domain and specifically the Agent Facing Team, a cross-functional team responsible for developing and maintaining tools that empower our customer service agents in their daily work.

This is an exciting opportunity to contribute to the evolution of our internal customer service platform as we explore new solutions to enhance scalability and efficiency, gradually building a modern, scalable, and in-house contact platform tailored to our needs.
Our Stack :

TypeScript, Javascript (React, Nodejs), Python (Flask, FastAPI), Java (Spring Boot), AWS (S3, DynamoDB, Lambda, API Gateway, EKS, Amazon OpenSearch Service ), Azure (AD Sync), Kubernetes, Kafka, Snowflake, IaC (Terraform), GitLab CI/CD, Datadog, Twilio, Salesforce (part of our Domain), CI/CD pipelines, Gitlab.

Your Tasks – Paint the world green

• Be part of a self-organized, cross-functional team, working on internal tools used by customer service agents
• Develop and maintain applications using JavaScript tooling (JS, TS, React, Node.js, etc) , and Python, building internal tools that enhance customer service operations
• Contribute to the future contact platform by integrating backend services and improving system scalability
• Write clean, maintainable, and well-tested code while optimizing applications for performance and reliability
• Participate in code reviews, debugging, and CI/CD pipeline improvements to enhance code quality and automation
• Collaborate with engineers, product owners, and other internal and external stakeholders to implement intuitive user interfaces and backend services
• Advocate for best practices in software engineering, ensuring flexibility and maintainability in the codebase
• Work with cloud-based and IaC (Terraform) solutions , leveraging best practices for scalability and security
• Take ownership of tasks with a “get things done” mentality, contributing to an agile and highly effective engineering culture

Your Profile – Ready to hop on board

• 5+ years of professional experience as a Software Engineer, with hands-on experience in end-to-end development
• Strong knowledge of JavaScript/TypeScript and its ecosystem, including React.js
• Experience with backend development in Python (Flask/FastAPI)
• Proficiency with cloud environments (e.g., AWS, Azure) and serverless computing
• Understanding of software engineering principles, system architecture, and design patterns
• Experience in CI/CD pipelines, performance monitoring, and automated testing
• Comfortable working in a cross-functional, agile team, taking ownership and initiative
• Strong problem-solving skills and an open-minded, flexible approach to software engineering

Nice to have:

• Experience working with internal tools or B2B applications
• Knowledge of Twilio or similar contact center solutions (e.g. Zendesk, AWS connect, etc)

Our Perks – More than just a job

• You have an impact. With innovation and smart technology, we are creating the easiest way to travel. We want your ideas and give you autonomy to make them reality.
• Flix is flexible. Organize your own schedule with trust-based hours and up to 60 days of working from (m)anywhere. We are an office-first company, and we encourage all employees to come regularly to their local office.
• Travelling is our passion. Discover the world with your free Flix rides and bring along your friends and family for half price.
• Teamwork makes the dream work. Our FlixTeam has people from over 80 different nations. We work in a multicultural environment where we can challenge and support each other.
• We\’re not only green in color. We’re building for the long term, and that means protecting our planet. We constantly test new green technologies and compensate for the CO2 after all our business travel since 2018.
• Your well-being is important to us. To treat your mind and body we will give you a competitive paid time off package, mental health support including 1:1 consultations with a psychologist, and a neat discount on UrbanSportsClub memberships.

Want to rewrite the history of mobility with us? Then join our ride and apply now. We\’re excited to hear from you! We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don\’t meet 100% of the requirements, we still encourage you to apply.

Flix – A place to enjoy work and have an impact

The future of transportation is Green. Here at Flix Tech, the R&D group, we develop software with the brightest minds from around the world to engineer new experiences for our millions of customers across our apps and websites. Every day we solve challenging problems, like how to scale rapidly around the world and how to make an experience that delights our customers. We have a culture of sharing ideas, contributing to open source projects and being an active member in our technical communities.

Flix is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity), national, social or ethnic origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other legally protected characteristics. All employment decisions are based on business needs, job requirements, competence and merit.

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