Customer Success Manager

Realize your potential by joining the leading performance-driven advertising company!

As anCustomer Success Manager (Agency) in Berlin you are responsible for on-boarding, setting the strategy and managing all new enterprise advertisers coming through Big6 media agencies. At this critical time, your goal is to ensure best in class customer service with an aim to maintain and grow the partnership with a strategic and commercial attitude.

To thrive in this role, you’ll need:

• Fluent, Native/Bilingual or at least professional German level skills are a must have for this role
• 5+ years experience – client & agency facing in the digital media space
• Experience in Performance Marketing a plus
• Outstanding relationship management and customer service skills
• Exceptional communication skills
• Strong critical thinking skills
• Ability to effectively prioritize and manage tasks within a fast-paced environment
• Demonstrated ability to work and collaborate within a high-performing team against challenges quarterly revenue targets

How you’ll make an impact:

As an Advertising Account Manager (Agency), you’ll bring value by:

• Understand Taboola’s platform capabilities and the value proposition for each advertiser.
• Build rapport, provide outstanding service and grow relationships with new agency partners.
• Hands-on mentality when it comes to campaigns set ups, reportings, invoicing topics with agency partners
• Work closely with the sales team to develop strategies to best ensure advertiser success and retention.
• Work closely and results driven with the Taboola Ad Ops team
• Clearly understand client objectives to intelligently identify opportunities and effectively upsell.
• Monitor and analyze metrics to proactively optimize and improve results.
• Help agency partners meet goals and scale on our platform, while strengthening customer trust and confidence in Taboola.
• Help identify and develop best practices by vertical, KPI, etc.
• Communicate clearly and collaborate well with cross functional teams.

What we offer:

• Fantastic global career opportunities, competitive salary and generous benefits.
• The chance to be part of building something unique.
• Invaluable experience in the world’s leading discovery & native advertising platform
• The opportunity to join an international team, that’s ambitious, revenue driven with a deep technical knowledge of digital advertising so the chance to learn from the best.
• A company that embraces change, has enormous potential for growth and offers a challenging yet collaborative working environment where you will always feel valued and be given every opportunity to make a name for yourself.
• An office culture that’s international, social, and supportive.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 30 days holiday, excellent health insurance, some flexible working, and stock options to name just a few.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

Sounds good, how do I apply? It’s easy, submit your CV by clicking the “Apply” button below.

By submitting your application/CV, any personal information you provide will be subject to Taboola’s Employee Data Policy ( ) Please review our policy carefully before submitting any of your personal information. You may contact us at with any questions about how we collect or use your personal information, or your applicable rights.

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