Helpdesk Specialist (m/w/d)

Helpdesk Specialist (m/w/d) Our Mission Limango is a unique online destination created with families in mind, delighting customers daily with an outstanding selection of brands at attractive prices. Headquartered in the heart of Munich, our centrally located office is home to 300 passionate employees who share a deep commitment to understanding and fulfilling the needs of families. At limango, you’ll find everything a family could need: fashion for babies, kids, women, and men, as well as homeware, toys, cosmetics, and family holiday offers. We proudly feature a mix of classic, well-established brands alongside emerging, innovative European labels. Founded in 2007 and a proud member of the Otto Group since 2009, limango now serves over 22 million members across Germany, Austria, the Netherlands, and Poland. We sell over 40,000 products daily to German customers alone. Our ambition is to keep growing and earn the trust of families, especially moms, throughout Europe. To help us achieve this goal, we are looking for motivated, talented individuals eager to join us and be part of something big. Join the limango IT! Goal of the position: Daily support of Limango employees, on-site in Munich (min. 3 days/week from the office) and remotely in Wroclaw office. Daily tasks: Ensuring the day-to-day operation of the company\’s IT systems. Technical support for employees in international environment, including response to ad hoc request. Installing and configuring operating systems and managing access rights. Troubleshooting hardware and software issues. Maintenance of computers, and peripherals, preparation of workstations. Handling the procurement process. Cooperation with external services, supervision of delivery and acceptance of equipment. Candidate Profile Professional requirements for the candidate: You must have good written and verbal English skills + communicative German You must have good knowledge of MS Windows 10/11 and MS Office tools. You must have basic networking knowledge. Linux / MacOS knowledge is a plus. Active Directory experience is a plus. Familiarity with Jira / Confluence is a plus. Personal requirement for the candidate: This role requires diligence, accuracy, and patience. Precision is crucial for intricate diligence procedures. Problem-solving and creativity are vital in this dynamic environment. The ideal candidate blends precision, patience, and creativity effectively. Our Offer Work Model – Enjoy the flexibility in a hybrid model. A Culture That Feels Like Home – Open, team-oriented atmosphere. Room to Grow – Take ownership of your work with creative freedom in a fast-moving company. Work in the Heart of Munich – Our office is centrally located. Continuous Learning – Access to language courses and tailored development programs. Perks That Matter – We subsidize your MVG ticket, EGYM Wellpass or JobBike to support your mobility and well-being. Company Events – Regular company events that our culture and bring the team together. We look forward to your application! We look forward to receiving your complete application, including a letter of motivation, references/ certificates, salary expectations and your earliest possible start date. We can\’t wait to get to know you. Apply now!