Operations Manager (m/w/d)

We are seeking a highly motivated and experienced individual to join our team as an Operations Manager. As the operations manager, you will be responsible for overseeing the day-to-day operations of the store, managing a team of employees, and ensuring the smooth and efficient running of all aspects of the business. This is a leadership role that requires strong organizational, managerial, and interpersonal skills.

Responsibilities:

1. Store Operations:
   Develop and implement operational policies and procedures to optimize efficiency and productivity.
   Maintain a clean and organized store environment and help develop the look and feel of store.
2. Financial Management:
   Monitor and manage the store’s financial performance, including budgeting, sales analysis, and expense control.
   Account Payable management: ensuring timely payments.
   Prepare regular accounting and other financial reports; monthly reconciliation to tax office.
   Prepare forecasts, providing insights and recommendations to senior management and implement strategies to maximize profitability and achieve company’s goals.
3. Team Management:
   Manage a team of four employees, providing guidance and support by fostering a positive work environment, encouraging teamwork & professional development.
   Schedule and assign tasks to team members, ensuring proper staffing levels at all times and manage recruitment/training when required.
4. Sales and Customer Service:
   Drive sales growth by developing and executing effective sales strategies for the B2C sales team.
   Ensuring seamless customer experience, addressing customer inquiries and resolving any issues or complaints by the team.
   Stay up-to-date with industry trends and market demands to identify opportunities for business growth.
5. Supply Chain Management:
   Monitor inventory levels and coordinate with suppliers to ensure adequate stock availability through timely procurement.
   Manage procurement for certain product categories; define safety stock, maintain stock availability.

Requirements:

1. Previous experience in a managerial role.
2. Strong leadership skills with the ability to manage, motivate and inspire a team.
3. Excellent communication and interpersonal skills.
4. Solid understanding of retail operations, financial reporting and inventory management.
5. Proficient in using relevant software and systems.
6. Proven track record in achieving sales targets and driving business growth.
7. Knowledge of the billiards industry and its products is a plus.
8. Fluency in German and English is required.

You will receive:

• Fuel voucher
• Employee discounts
• 25 days paid vacation

If you are a passionate and dynamic individual with a strong background in retail management and a love for billiards, we would love to hear from you. Join our team and contribute to the success of Billard Beckmann.

Art der Stelle: Vollzeit

Gehalt: 3.200,00€ – 3.500,00€ pro Monat

Arbeitsort: Vor Ort

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