Solution Architect - Industry Solutions Delivery (ISD) team

Responsibilities As a Solution Architect, you will lead the design and delivery of complex, scalable, and secure solutions that drive business value for our customers. You will act as a trusted advisor, shaping solution strategy, architecture, and execution across engagements. Customer-Centric Solution Design: Engage with a broad range of customer and partner stakeholders—including business sponsors, enterprise architects, and technical teams—to gather insights and define solution architecture. Facilitate alignment on business goals, technical feasibility, and delivery approach. Architecture Definition & Governance: Own the end-to-end architecture definition, including the Architecture Description Document, Architecture Decision Log, and Requirements Traceability Matrix. Ensure traceability from business requirements to technical implementation. Business Value Realization: Collaborate with customers to articulate and measure the business value of solutions (e.g., revenue acceleration, cost optimization). Drive clarity in ambiguous or conflicting requirements and document assumptions and implications where needed. Technical Leadership & IP Development: Identify reusable patterns and gaps across engagements. Contribute to the development and refinement of intellectual property, including reference architectures, accelerators, and best practices. Promote reuse across pre-sales and delivery. Cross-Team Collaboration & Influence: Lead virtual teams across disciplines and geographies. Share strategic and technical insights with internal communities, engineering teams, and field stakeholders to influence product direction and improve solution outcomes. Customer Advocacy & Feedback Loop: Act as the voice of the customer, using evidence-based insights to advocate for improvements in Microsoft technologies, services, and offerings. Escalate and prioritize feedback to engineering and product teams. Performance & KPI Accountability: Drive impact across key performance indicators such as Azure Consumption Revenue, Gross Margin, Resource Mix, and Customer Satisfaction. Ensure architectural decisions align with business and financial goals. Executive Engagement & Communication: Demonstrate strong communication and interpersonal skills to effectively engage with senior stakeholders on both customer and Microsoft side. Translate complex technical concepts into clear business language, facilitate executive-level discussions, and build trusted relationships that influence strategic direction. Qualifications Required Qualifications: Bachelor’s degree in computer science, information technology, engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR master’s degree in computer science, information technology, engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security) OR equivalent experience including career returners and those with non-linear paths Proven record of managing multiple, highly complex projects or portfolios and leading multidisciplinary teams Proven Cloud & AI experience e.g., GenAI, LLM, SLM, Multi-modal AI, Retrieval-Augmented Generation (RAG), Agents/Agentic, DevBox Preferred Qualifications: Technical or professional certification in domain (e.g., GenAI, Azure) Experience with technical (services/ consulting) sales Leadership/people management experience, including leading and supporting diverse teams of technical consultants Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #J-18808-Ljbffr