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- Aufgaben: Manage reception, track service requests, and maintain client records at Storck Barracks.
- Arbeitgeber: Join a supportive team at the ACS Center, dedicated to helping military families.
- Mitarbeitervorteile: Enjoy a full-time position with opportunities for growth and community impact.
- Warum dieser Job: Be the friendly face that helps others while gaining valuable administrative experience.
- Gewünschte Qualifikationen: Must have strong communication skills, a two-year degree, and fluency in English and German.
- Andere Informationen: Experience with military relocation processes is a plus!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Location: Ansbach, Germany
Worksite: On-site
Position: Full-time
Duties:
- Manage the reception desk at Storck Barracks and Main ACS Center
- Track ACS service requests, maintain client records, and handle sign-in logs for customers and class rosters
- Attend reception desks continuously during operating hours
- Track and refer ACS classes, trainings, and meetings, and update the ACS monthly calendar and client logs
- Measure customer satisfaction using the ICE website and ensure a minimum satisfaction rate
- Keep an updated resource guide/directory and ensure it has current information
- Ensure cleanliness and organization of the reception area
- Provide monthly statistics and reports on ACS activities and marketing materials
- Handle all clerical tasks according to SOP and regulatory guidance
- Prepare and manage meeting minutes and correspondence and assist in RACC meetings
- Maintain Relocation Readiness files and documents and manage the reservation calendar for ACS classrooms
- Compile and track ACS Welcome Packets for arriving personnel
- Operate the ACS Lending Closet, track overdue items, maintain and report on inventory, and keep the Lending Closet clean and organized
- Assist with marketing and distributing ACS materials, maintain a list of marketing locations, and ensure marketing materials are current and appropriately posted
- Maintain inventory of ACS handouts and resources and ensure timely data entry
Requirements:
- Strong communication and organizational skills
- Proficiency in Microsoft Office
- Ability to work collaboratively in a team environment
- Knowledge of military relocation processes and ACS programs is a plus
- At least a two-year degree in social sciences with at least one year of experience in front desk administration and reception, or direct experience working with ACS or similar military family programs (in lieu of education)
- Must be fluent in English and German
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Administrative Assistant Arbeitgeber: Ladgov Corporation
Kontaktperson:
Ladgov Corporation HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Administrative Assistant
✨Tip Number 1
Familiarize yourself with the specific duties listed in the job description. Understanding the daily tasks, such as managing the reception desk and tracking service requests, will help you demonstrate your relevant experience during the interview.
✨Tip Number 2
Highlight your organizational skills by preparing examples of how you've successfully managed similar responsibilities in the past. Be ready to discuss how you maintain cleanliness and organization in a busy environment.
✨Tip Number 3
Since knowledge of military relocation processes is a plus, consider brushing up on this topic. Showing that you understand the unique challenges faced by military families can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your proficiency in Microsoft Office. Being able to provide specific examples of how you've used these tools effectively in previous roles will demonstrate your readiness for the position.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Administrative Assistant
Tipps für deine Bewerbung 🫡
Research the Role: Familiarize yourself with the responsibilities of an Administrative Assistant at Storck Barracks. Understand the specific tasks mentioned in the job description, such as managing reception, tracking service requests, and maintaining client records.
Tailor Your CV: Highlight your relevant experience in front desk administration and any familiarity with military family programs. Make sure to emphasize your organizational skills and proficiency in Microsoft Office, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and how your background aligns with the duties listed. Mention your bilingual abilities in English and German, and provide examples of how you've successfully managed similar tasks in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your documents are clear, concise, and free of typos, as attention to detail is essential for this role.
Wie du dich auf ein Vorstellungsgespräch bei Ladgov Corporation vorbereitest
✨Showcase Your Communication Skills
As an Administrative Assistant, strong communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively in both English and German during the interview. Practice answering questions concisely and confidently.
✨Highlight Organizational Abilities
The role requires excellent organizational skills. Share specific examples from your past experiences where you successfully managed multiple tasks or maintained order in a busy environment. This will show that you can handle the demands of the position.
✨Familiarize Yourself with ACS Programs
Understanding military relocation processes and ACS programs is a plus. Do some research on these topics before the interview so you can discuss them knowledgeably. This will demonstrate your genuine interest in the role and the organization.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to resolve conflicts or improve customer satisfaction. Prepare to explain your thought process and the outcomes of your actions.
