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- Aufgaben: Create and manage travel arrangements for clients, ensuring a seamless experience.
- Arbeitgeber: Join CWTSatoTravel, a global leader in travel management for U.S. federal clients.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth and development.
- Warum dieser Job: Be a trusted advisor, solving travel challenges and enhancing client experiences.
- Gewünschte Qualifikationen: High school diploma required; 2+ years of travel industry experience preferred.
- Andere Informationen: Fluency in English and knowledge of GDS systems like Sabre is a plus.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Job Description – Travel Experience Counselor II Onsite Germany Stuttgart Patch (2400009O)
CWTSatoTravel is a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories. Our most valuable asset as a company is the quality of our people.
Position Overview
CWTSatoTravel is seeking a Travel Experience Counselor II.
Responsibilities
- Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts.
- Ensures reservations are built according to client standards and preferences.
- Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation.
- Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges, and complex fares.
- Escalates more complex problems to more experienced staff.
- Assignments include both routine and non-routine work.
Other Duties
- May perform other duties as back up to understaffed areas of department as assigned.
- May be required to assist with department related projects and implementations (clean-up, startup, closeout, etc.).
Qualifications
- Education: High school diploma or country equivalent.
- Experience: 2+ years industry experience; travel counselor experience preferred.
- Languages: English fluent – written and spoken.
- Knowledge, Skills and Abilities (KSAs):
- Detail-oriented to ensure high level of accuracy.
- Basic MS Office skills.
- Capable of working with minimal supervision.
- Good travel industry knowledge.
- Skilled in GDS; Sabre preferred.
Security Notice – This position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government. The individual is required to adhere to all government required and/or company mandated information security policies and regulations.
CWT is an Equal Opportunity Employer/Affirmative Action employer and will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity, or any other federal, state, or local protected class.
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Travel Experience Counselor II Onsite Germany Stuttgart Patch Arbeitgeber: Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland
Kontaktperson:
Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Travel Experience Counselor II Onsite Germany Stuttgart Patch
✨Tip Number 1
Familiarize yourself with the travel management industry, especially focusing on the specific needs of U.S. federal clients. Understanding their unique requirements will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Gain hands-on experience with Global Distribution Systems (GDS), particularly Sabre. Being proficient in these systems will not only enhance your resume but also demonstrate your capability to handle complex travel arrangements.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've resolved travel-related issues in the past. This will illustrate your ability to handle moderately complex problems effectively.
✨Tip Number 4
Highlight your attention to detail and accuracy in previous roles. Since this position requires a high level of precision, providing concrete examples of your meticulous work can make a strong impression.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Travel Experience Counselor II Onsite Germany Stuttgart Patch
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Travel Experience Counselor II. Highlight your experience in creating travel arrangements and resolving complex issues in your application.
Tailor Your CV: Customize your CV to reflect your relevant experience in the travel industry, especially any roles where you've acted as a trusted advisor or handled moderately complex travel arrangements.
Highlight Language Skills: Since fluency in English is required, ensure that your language skills are clearly stated in your application. If you have experience working in multilingual environments, mention that too.
Showcase Technical Proficiency: If you have experience with GDS systems like Sabre, make sure to include this in your application. Mention any other relevant technical skills, especially in MS Office, to demonstrate your capability.
Wie du dich auf ein Vorstellungsgespräch bei Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland vorbereitest
✨Show Your Travel Knowledge
Make sure to demonstrate your understanding of the travel industry during the interview. Be prepared to discuss recent trends, challenges, and how you can provide exceptional service to clients.
✨Highlight Your Problem-Solving Skills
Since the role involves resolving moderately complex problems, share specific examples from your past experiences where you successfully navigated challenges in travel arrangements or customer service.
✨Emphasize Attention to Detail
As a Travel Experience Counselor, accuracy is crucial. Discuss how you ensure precision in your work, whether it's through double-checking reservations or adhering to client preferences.
✨Familiarize Yourself with GDS Systems
Since proficiency in GDS, particularly Sabre, is preferred, make sure to mention any experience you have with these systems. If you're not familiar, consider doing some research or a quick tutorial before the interview.
