Director of Quality

The Director of Quality will face the ambitious challenge of upholding and unifying industry-leading quality standards that not only meet but surpass local regulatory requirements across all markets. Achieving these high standards is essential for maintaining customer satisfaction and trust, from supplier assurance to the final product delivery. The role also demands a focus on enhancing productivity and operational efficiency by implementing system improvements and leveraging automation to streamline processes.

The leader must balance rigorous quality control with efficient, cost-effective operations, ensuring that quality improvements are embedded throughout the supply chain without sacrificing speed or scalability. Successfully integrating these practices across diverse regions is vital for sustaining and boosting Rohlik Group’s reputation for excellence and operational effectiveness.

The role can be performed from Prague, Munich, Berlin, Frankfurt, Budapest or Vienna.

Your responsibilities

• Establish and enforce unified quality standards across Germany, Czech Republic, Austria, Hungary, and Romania that exceed local regulatory requirements and set new industry benchmarks.
• Lead the end-to-end quality assurance process, from supplier selection and production oversight to the final delivery to customers.
• Drive the adoption of system improvements and automation to ensure consistent quality control across all points in the supply chain.
• Implement risk-based quality management systems that proactively address potential quality issues before they escalate.
• Analyse data and feedback from multiple sources to develop actionable insights for continuous quality enhancement.
• Collaborate with procurement, supply chain, and operations teams to integrate quality assurance seamlessly into all processes.
• Develop targeted training programs to embed high-quality standards and best practices across teams.

Your experience

• Demonstrated experience in quality management or related projects, with a preference for candidates who have transferable expertise in setting and maintaining high standards across complex processes.
• Strong ability to utilise technology and data to ensure continuous quality improvements and compliance with stringent internal standards.
• Keen attention to detail and a proactive approach to identifying potential quality issues and mitigating them early.
• A customer-centric mindset, understanding how quality impacts customer satisfaction and working to align quality initiatives with customer expectations.
• Excellent communication and leadership skills to collaborate with suppliers, internal teams, and cross-market stakeholders, fostering a culture of high standards and quality.
• Fluency in English; familiarity with other European languages is an advantage.
• Background in quality assurance frameworks such as ISO or Six Sigma is a bonus but not a strict requirement.

Rohlik is the leading Central European e-grocer.

Making customers happy in the Czech Republic, Hungary, Austria and Germany.

What we offer

• Personal growth.
• Real impact and meaningful work.
• Work freedom.
• Unpaid premium membership.
• Great team.

Are we a good fit?

Our goal in life is to make other peoples’ lives better. Such a mission is difficult, life at Rohlik is difficult – it is not for everyone.

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