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- Aufgaben: Join our team as a Senior Service Consultant, tackling complex technical challenges and designing intelligent tools.
- Arbeitgeber: SAP is a global leader in business application software, empowering over 400,000 customers worldwide.
- Mitarbeitervorteile: Enjoy a collaborative environment, flexible working models, and a focus on health and well-being.
- Warum dieser Job: Be part of a diverse team that values innovation, learning, and recognition for your contributions.
- Gewünschte Qualifikationen: Fluent in English and German with a degree in a relevant field; experience with SAP solutions is a plus.
- Andere Informationen: This role offers opportunities for professional growth and engagement with cutting-edge technologies.
Senior Essential Adoption Service Consultant (w/m/d) – Data Science, Automation & Technology
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
YOUR FUTURE ROLE
We are looking for a passionate and communicative service consultant who enjoys working in a team. In this role, you will experience a variety of tasks combined with a broad spectrum of expertise. As a service consultant in our team, you can combine very different activities:
- You deliver and support customers in their complex technical challenges with detailed data and factual analysis (onsite and remote).
- You can use your expertise to help colleagues in the regions to answer questions about our services, tools, and data analytics.
- You design and develop intelligent tools and machines for our customer services using the latest technologies.
We offer an environment for your professional career that encourages original thinking, rewards initiative, and recognizes outstanding achievements. You will be part of a team with a wealth of expertise coupled with innovative methods. Every day, you work with our experts to expand our customer data platform and become part of a world-leading network of data scientists and senior topic experts working closely with SAP product engineering.
YOUR PROFILE
CUSTOMER FACING SKILLS are based on at least several years of professional experience in:
- Ability to present complex information in a clear and precise manner, with a non-technical audience.
- Excellent presentation skills – ability to create professional presentations, handle proper setup of location, use technical/visual aid, have adequate body language and vocabulary, proactively engage with the customer, and handle questions.
- Ability to capture customer requirements and translate them into software specifications.
SERVICE CONSULTING and DEVELOPMENT SKILLS are based on at least several years of professional experience in:
- Experience with SAP solutions like S/4 HANA, Business Technology Platform, Business AI scenarios, and Joule.
- Experience in SAP cloud solutions like HXM, ISBN, SCM, or CX is advantageous.
- Experience with Application Lifecycle Management tooling like SAP Solution Manager, SAP Focused Run, or SAP Cloud Application Lifecycle Manager.
- Knowledge of Service Delivery, e.g., Enterprise Support, Preferred Success of Premium Engagement.
- Programming: SQL, ABAP, JAVA, Python, or other languages.
PERSONAL SKILLS
- Fluent English and German is mandatory.
- Master’s or Bachelor’s degree or equivalent (Mathematics, Natural Science, Engineering, Computer Science, Informatics).
- Strong troubleshooting and problem-solving skills.
- Integrity, excellent team player, self-motivated, passionate, and driven for long-term commitment.
- Ability to work well in a multicultural and multinational environment.
ABOUT THE TEAM
Our team is part of the Essential Adoption Services organization. Our overall mission is to build and deliver a scalable experience for our customers powered by insights and embedded automation. Data science and automation in line with the latest technologies such as cloud solutions is the focus of our team. Our intelligent tools use artificial intelligence, machine learning, and state-of-the-art data analytics to create standards for predictive and results-oriented services.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
Requisition ID: 404537 | Work Area: Consulting and Professional Services | Expected Travel: 0 – 50% | Career Status: Professional | Employment Type: Regular Full Time or Part Time
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Senior Essential Adoption Service Consultant (w/m/d) - Data Science, Automation & Technology Arbeitgeber: SAP SE
Kontaktperson:
SAP SE HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Senior Essential Adoption Service Consultant (w/m/d) - Data Science, Automation & Technology
✨Tip Number 1
Familiarize yourself with SAP solutions like S/4 HANA and the Business Technology Platform. Understanding these tools will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your presentation skills by explaining complex technical concepts to a non-technical audience. This will prepare you for the customer-facing aspects of the job and show that you can communicate effectively.
✨Tip Number 3
Engage with online communities or forums related to SAP and data science. Networking with professionals in the field can provide insights and potentially lead to referrals.
✨Tip Number 4
Brush up on your programming skills, especially in SQL, ABAP, and Python. Being able to demonstrate your technical proficiency will set you apart from other candidates.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Senior Essential Adoption Service Consultant (w/m/d) - Data Science, Automation & Technology
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Essential Adoption Service Consultant position. Make sure you understand the key responsibilities and required skills, especially in data science, automation, and customer service.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your customer-facing skills, technical expertise with SAP solutions, and any programming languages you are proficient in.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences to demonstrate how you meet the qualifications and can contribute to the team at SAP.
Highlight Language Proficiency: Since fluency in both English and German is mandatory, make sure to clearly state your language skills in your application. If you have any certifications or relevant experiences that showcase your language proficiency, include those as well.
Wie du dich auf ein Vorstellungsgespräch bei SAP SE vorbereitest
✨Showcase Your Communication Skills
As a service consultant, your ability to present complex information clearly is crucial. Prepare to demonstrate how you can engage with non-technical audiences and handle questions effectively during the interview.
✨Highlight Your Technical Expertise
Be ready to discuss your experience with SAP solutions and programming languages like SQL, ABAP, or Python. Provide specific examples of how you've used these skills to solve customer challenges in the past.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've successfully troubleshooted issues or developed innovative solutions. This will showcase your strong problem-solving skills, which are essential for this role.
✨Emphasize Team Collaboration
Since the role requires working in a multicultural team environment, be prepared to discuss your experiences collaborating with diverse teams. Highlight your ability to work well with others and contribute to a positive team dynamic.
