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- Aufgaben: Lead client relationships and manage eDiscovery projects with precision and expertise.
- Arbeitgeber: Join a global leader in legal data services using AI to tackle complex legal challenges.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Warum dieser Job: Be at the forefront of technology in law, making a real impact on client satisfaction.
- Gewünschte Qualifikationen: Experience in eDiscovery and project management is essential; strong communication skills are a must.
- Andere Informationen: Work across time zones and collaborate with diverse teams to drive success.
Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.
This organisation is a global legal data services organisation leveraging AI and process-driven workflows to solve information governance, eDiscovery, privacy, compliance, DSAR, conversion, and cyber issues for law firms and corporations.
Position: Senior Project Manager
Job Description
The Senior Project Manager of Client Services will serve as a critical leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have the team leadership skills and professional background in eDiscovery to manage multiple projects, resources, and client relationships in a fast-paced environment.
- Service delivery: End-to-end management of assigned eDiscovery matters and serving as the primary service delivery point of contact with key client representatives.
- Client satisfaction: Driving client satisfaction through maintaining a responsive service; frequent and effective reporting; efficient coordination of resources; accurate and timely deliverables; and a proactive, enterprising approach to problem-solving.
- Consulting: Provide expert advice on data collections, processing, review, and productions, with an emphasis on advanced analytics and technology-assisted reviews.
- Quality assurance: Meet client and matter requirements with the highest possible quality and accuracy by verifying and communicating routinely with the client and internal stakeholders.
- Collaboration: Work closely with clients and internal partners on project intake, design, and implementation processes.
- Provide strategic and tactical guidance: Deliver the organisation’s best practices for Client Services and cross-functional global operation teams.
- Organization: Establish and maintain matter schedules and timelines, including defining protocols, sequence, dependencies, work effort, duration, and associated resource requirements.
- Records management: Maintain up-to-date records for all allocated projects, including matter-related documentation and time entries.
- Continuous Improvement: Consistently identify improvement opportunities on internal processes and procedures in a solution-oriented fashion.
Required Qualifications & Characteristics
- Proven track record and a solid understanding of eDiscovery and the litigation support space.
- Project management experience within a law firm, corporate legal department, or eDiscovery service providers.
- The ability to lead global client engagements across various time zones and jurisdictions.
- Oral and written communication skills which provide a strong and confident leadership presence.
- Keen interest in technology with excellent problem-solving skills, with the initiative to research and craft creative technical solutions.
- Attention to detail, strong organizational and client-service orientation skills.
- Excellent client relationship skills, including the ability to manage client expectations proactively, recognize client needs, and adapt company capabilities to meet client requirements consistently.
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Senior Project Manager Arbeitgeber: Search & Selection Ltd.
Kontaktperson:
Search & Selection Ltd. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Senior Project Manager
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in eDiscovery. Understanding advanced analytics and technology-assisted reviews will not only enhance your expertise but also demonstrate your commitment to staying ahead in this fast-paced field.
✨Tip Number 2
Network with professionals in the legal tech industry. Attend relevant conferences, webinars, or local meetups to connect with potential colleagues and clients. Building these relationships can provide valuable insights and opportunities.
✨Tip Number 3
Showcase your project management skills by discussing specific examples of how you've successfully led projects in the past. Be prepared to explain your approach to managing timelines, resources, and client expectations.
✨Tip Number 4
Demonstrate your problem-solving abilities by preparing for scenario-based questions. Think about challenges you’ve faced in previous roles and how you overcame them, especially in relation to client satisfaction and service delivery.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Senior Project Manager
Tipps für deine Bewerbung 🫡
Tailor Your CV: Make sure your CV highlights your project management experience, particularly in eDiscovery and legal services. Use specific examples that demonstrate your ability to manage client relationships and deliver high-quality results.
Craft a Compelling Cover Letter: In your cover letter, emphasize your leadership skills and experience in managing multiple projects. Discuss how your background aligns with the company's focus on client satisfaction and service delivery.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully navigated challenges in previous roles. Highlight your initiative in researching and implementing creative solutions, especially in fast-paced environments.
Highlight Collaboration Experience: Discuss your experience working closely with clients and internal teams. Mention specific projects where you contributed to strategic planning and execution, showcasing your ability to maintain effective communication and coordination.
Wie du dich auf ein Vorstellungsgespräch bei Search & Selection Ltd. vorbereitest
✨Showcase Your eDiscovery Expertise
Make sure to highlight your experience in eDiscovery during the interview. Discuss specific projects you've managed, the challenges you faced, and how you overcame them. This will demonstrate your solid understanding of the field and your ability to lead effectively.
✨Emphasize Client Relationship Management
Prepare examples that showcase your skills in managing client relationships. Talk about how you've driven client satisfaction through effective communication and timely deliverables. This will illustrate your proactive approach to client needs.
✨Demonstrate Problem-Solving Skills
Be ready to discuss instances where you've had to think creatively to solve complex problems. Highlight your keen interest in technology and how you've used it to craft innovative solutions in past projects.
✨Organizational Skills Matter
Since the role requires strong organizational skills, prepare to talk about how you manage multiple projects and timelines. Share your strategies for maintaining up-to-date records and ensuring quality assurance throughout the project lifecycle.
