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- Aufgaben: Lead the Food & Beverage team and ensure top-notch service standards.
- Arbeitgeber: Join the iconic Fairmont Chateau Laurier in Ottawa, a landmark hotel next to Parliament.
- Mitarbeitervorteile: Enjoy 50% off dining, employee discounts worldwide, and comprehensive health benefits.
- Warum dieser Job: Be part of a vibrant culture that values your growth and social impact.
- Gewünschte Qualifikationen: Previous leadership experience in Food & Beverage and strong communication skills required.
- Andere Informationen: Diversity and inclusion are at our core; we welcome all applicants.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Company Description
Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Assistant Outlet Manager.
What is in it for you:
- Wonderful company culture – our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
Job Description
Reporting to the Director, Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
- Handle guest concerns and react quickly and professionally
- Assist in recruiting and training all Outlet Colleagues
- Balance operational, administrative and Colleague needs
- Attend regularly scheduled departmental meetings
- Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
- Have full knowledge of all Outlet menus
- Assist in managing the departmental budget
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Qualifications
- Previous Food and Beverage leadership experience required
- Previous point of sale system experience required
- Computer literate in Microsoft Windows applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Excellent written/spoken English is required as well as good written/spoken French
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (included but not limited to):
- Standing and walking throughout shift
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending stairs and ramps
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#J-18808-Ljbffr
Assistant Outlet Manager (Full-Time) Arbeitgeber: Accor Hotels
Kontaktperson:
Accor Hotels HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Assistant Outlet Manager (Full-Time)
✨Tip Number 1
Familiarize yourself with the Fairmont Chateau Laurier's unique offerings and service standards. Understanding their brand and what sets them apart will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Highlight your previous leadership experience in Food and Beverage roles. Be ready to share specific examples of how you've successfully led a team, handled guest concerns, and improved service standards in past positions.
✨Tip Number 3
Brush up on your knowledge of point of sale systems and Microsoft Windows applications. Being able to discuss your technical skills confidently can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your communication and problem-solving abilities. Think of scenarios where you've effectively resolved issues or improved team dynamics, as these skills are crucial for the Assistant Outlet Manager role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Assistant Outlet Manager (Full-Time)
Tipps für deine Bewerbung 🫡
Tailor Your Resume: Make sure to customize your resume to highlight your previous Food and Beverage leadership experience. Emphasize any relevant skills, such as communication and organizational abilities, that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the role. Mention specific experiences that demonstrate your ability to lead a team and handle guest concerns effectively.
Highlight Language Skills: Since excellent written and spoken English and good French are required, be sure to mention your language proficiency clearly in your application. Provide examples of how you've used these skills in past roles.
Showcase Problem-Solving Abilities: In your application, include examples of how you've successfully handled challenges in a fast-paced environment. This will demonstrate your strong interpersonal and problem-solving abilities, which are crucial for this position.
Wie du dich auf ein Vorstellungsgespräch bei Accor Hotels vorbereitest
✨Showcase Your Leadership Skills
As an Assistant Outlet Manager, demonstrating your previous leadership experience in Food and Beverage is crucial. Be prepared to share specific examples of how you've successfully led a team, handled guest concerns, and maintained service standards.
✨Know the Menus Inside Out
Familiarize yourself with all outlet menus before the interview. Being able to discuss menu items confidently will show your commitment and readiness for the role, as well as your ability to maximize revenues through effective communication with the team.
✨Emphasize Communication Skills
Excellent communication is key in this role. Highlight your proficiency in both English and French, and provide examples of how you've effectively communicated with team members and guests in past positions.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've successfully resolved guest issues or team conflicts. This will showcase your strong interpersonal skills and ability to remain calm under pressure, which are essential for this fast-paced environment.
