Auf einen Blick
- Aufgaben: Lead commercial operations for EMEA, driving strategy and team development.
- Arbeitgeber: Join a top test and measurement company transforming innovative technologies.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth and travel.
- Warum dieser Job: Be part of a culture focused on accountability, customer satisfaction, and continuous improvement.
- Gewünschte Qualifikationen: University degree in Operations or Business, strong leadership, and customer-focused mindset required.
- Andere Informationen: Position based in Germany or Switzerland; occasional travel to offices expected.
Das voraussichtliche Gehalt liegt zwischen 72000 - 108000 € pro Jahr.
This is a unique opportunity to lead at one of the world’s biggest and most iconic test and-measurement companies, focused on accelerating the realization of innovative, world-changing technologies. This leader will be instrumental in driving the transformation to a multi-layered and innovative solutions organization, with high sense of accountability and continuous improvement culture to deliver the best customer support and profitable growth for the company.The commercial operations director EMEAI will report directly to the VP of Sales EMEA. Geographic location of the position is preferable in Germany (Cologne or Munich) or in Switzerland (Schaffhausen). This incumbent of the role is responsible for the design and execution of the Operational Go-to-Market strategy for the entire EMEA region, in collaboration with the VP Sales EMEA and respective regional leaders.Commercial Operations Director EMEASupervise all Instruments (New products from our manufacturing) and Service (Calibration, maintenance and demonstration units) operations for Europe.Management of back-office departments, e.g. order management, sales enablement and operation analysts, trade compliance, logistics, warehouse, used equipment sales – leading a team of 4 managers and extended team of ca. 25 employees.Creation of strategic vision for the operations team including critical performance metrics to support the execution of the vision.Coaching and development of the team to support individual development needs as well as ensuring a highly engaged team.Optimization and adaptation of internal processes, targeting internal and external customer satisfaction and identification of cost-saving potentials.Support of the marketing and sales organization by providing innovative operational support and internal process improvement.Improvements to the existing systems in terms of data quality and workflows, including Oracle, CRM and other internal tools.Oversight of the order management/sales administration for all orders inside Europe and India.Oversight of the logistics’ strategy for EMEA; including offshore logistic support for our manufacturing facilities in Asia and the US, as well as logistics services for maintenance, calibration and repair and demonstration units inside Europe.Ensure the Operations department’s compliance with all trade and export control regulations.This role will directly report to the VP of Sales EMEA and will be part of the EMEA leadership team.Candidate requirements:University degree in Operations Management, Logistics Management or Business Administration, is preferred.English speaker, German language skills are advantageous.Strong ‘customer satisfaction’ mindset.Demonstrated ability in Commercial operations: crafting and driving strategy and vision of the department.Proven experience in leading a team of managers, with a track record of consistent results and high engagement scores.Strong executive communication and presence as well as strategic approach.Ability to assimilate information from multiple sources to accelerate or course correct.If these requirements match your experience and skills and you are also willing to occasionally travel to the offices in Schaffhausen (CH) and Cologne, this will be the right job for you! #J-18808-Ljbffr
Commercial Operations Director EMEA Arbeitgeber: Tektronix
Kontaktperson:
Tektronix HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Commercial Operations Director EMEA
✨Tip Number 1
Familiarize yourself with the latest trends in commercial operations and logistics management, especially within the EMEA region. This knowledge will not only help you understand the role better but also allow you to speak confidently about how you can contribute to the company's goals.
✨Tip Number 2
Network with professionals in the test and measurement industry, particularly those who have experience in operational roles. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven strategy and vision in previous roles. Highlighting your past successes in leading teams and improving customer satisfaction will demonstrate your capability for this position.
✨Tip Number 4
Showcase your understanding of compliance and trade regulations relevant to the EMEA region. Being knowledgeable in these areas will set you apart as a candidate who is ready to tackle the challenges of the role from day one.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Commercial Operations Director EMEA
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly understand the responsibilities and requirements of the Commercial Operations Director position. Highlight your relevant experience in operations management, logistics, and team leadership in your application.
Tailor Your CV: Customize your CV to reflect your experience in commercial operations and your ability to drive strategy and vision. Use specific examples that demonstrate your success in similar roles, especially in managing teams and improving processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and your strategic approach to operations. Mention your language skills and willingness to travel, as these are advantageous for the role.
Highlight Leadership Experience: Emphasize your proven track record in leading teams and achieving high engagement scores. Provide examples of how you have coached and developed team members to meet individual and organizational goals.
Wie du dich auf ein Vorstellungsgespräch bei Tektronix vorbereitest
✨Showcase Your Strategic Vision
Prepare to discuss your approach to crafting and driving operational strategies. Highlight specific examples from your past experiences where you successfully implemented a vision that led to improved customer satisfaction and operational efficiency.
✨Demonstrate Leadership Skills
Be ready to share your experiences in leading teams, especially in a commercial operations context. Discuss how you've coached and developed team members, and provide examples of how you fostered engagement and high performance within your teams.
✨Emphasize Customer Satisfaction Mindset
Since the role requires a strong focus on customer satisfaction, prepare to discuss how you've prioritized customer needs in your previous roles. Share specific instances where your actions directly contributed to enhanced customer experiences.
✨Familiarize Yourself with Relevant Tools
Brush up on your knowledge of tools like Oracle and CRM systems, as well as any other internal tools mentioned in the job description. Be prepared to discuss how you've used these tools to improve data quality and workflows in your past roles.