Travel Consultant On Site

Job Description – Travel Consultant On Site (240000I2)

As the U.S. military and government division of CWTSatoTravel , we are a global leader specializing in seamless travel management services to our U.S. federal clients. We employ a team of more than 900 associates throughout 187 locations in 14 countries and U.S. territories. Our most valuable asset as a company is the quality of our people. We are a growing family and encourage you to check out our opportunities and start your journey with CWTSatoTravel today.

CWTSatoTravel is seeking Travel Experience Counselors in various locations in Germany.

Responsibilities

• Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts.
• Ensures reservations are built according to client standards and preferences.
• Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation.
• Resolves moderately complex problems with potentially non-standard and multi destinations, ticket exchanges, and complex fares.
• Escalates more complex problems to more experienced staff.
• Assignments include both routine and non-routine work.

Other Duties

• May perform other duties as back up to understaffed areas of department as assigned.
• May be required to assist with department related projects and implementations (clean-up, startup, closeout, etc.).

Please note this is a talent pool. We review applications and interview candidates on a continuous basis. Following an interview, successful candidates will be placed on a reserve list and recruited as opportunities arise. Only those candidates who are selected for the next stage in the selection process will be contacted.

Qualifications

Education

• High school diploma or country equivalent.

Experience

Languages

• English fluent – written and spoken.

Knowledge, Skills and Abilities (KSAs)

• Detail-oriented to ensure high level of accuracy.
• Basic MS Office.
• Capable of working with minimal supervision.
• Good travel industry knowledge is preferred.
• Skilled in GDS; Sabre/Amadeus preferred.

Security Notice – This position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT. The individual is required to adhere to all government required and/or company mandated information security policies and regulations.

As an Equal Opportunity Employer/Affirmative Action employer, CWT will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.

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