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- Aufgaben: Support clients and staff, manage calls, schedule meetings, and assist with events.
- Arbeitgeber: Join a collaborative international firm in the heart of Frankfurt with a family-like culture.
- Mitarbeitervorteile: Enjoy a competitive salary, full-time hours, and a supportive work environment.
- Warum dieser Job: Gain exposure working closely with the Director and contribute to a respectful, inclusive team.
- Gewünschte Qualifikationen: Must have 2+ years of client services experience, strong English skills, and Microsoft Office knowledge.
- Andere Informationen: This is a permanent, in-office role with varied daily tasks.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Are you an experienced Receptionist that is driven, willing to grow and learn and thrives in a collaborative culture? If so, read on!
We are looking for a Client Services Specialist to join the team of one of our fantastic international clients, based in the very heart of Frankfurt. This role is permanent, full time in the office offering a very attractive salary & benefits that you won’t want to miss out on!
The Client Services Specialist will be responsible for varied tasks so no day will be the same and you will be supporting closely the Director of the office, providing a fantastic opportunity to gain great exposure.
To be considered, we are looking for someone with previous client services experience in a law firm or professional services environment. You must have at least 2 years of experience.
Duties include:
- Interacting and supporting clients, visitors, lawyers and internal staff.
- Answering and screening telephone calls.
- Scheduling meetings and setting up conference rooms.
- Catering and hospitality including ordering client lunches.
- Providing administrative support to the Director and lawyers.
- Processing invoices and expenses.
- Event management, i.e. holiday parties.
- Monitoring AV equipment and reporting on faults/issues.
- Maintaining stock, ensuring workspace is tidy and maintenance of equipment.
- Other duties as and when required.
The most important things to this firm are collaboration, respect, and inclusion. Everyone is treated like an equal and there is a real family feel in the office! We are looking for someone to live by these values and provide excellent Front of House service.
Verbal and written English skills are required alongside solid knowledge of Microsoft Office.
If you are interested, please apply now with your CV and we’ll be in touch!
Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage; however, thank you for taking the time to apply.
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Client Services Specialist Arbeitgeber: Ryder Reid
Kontaktperson:
Ryder Reid HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Client Services Specialist
✨Tip Number 1
Make sure to highlight your previous experience in client services, especially if it's within a law firm or professional services environment. This will show that you understand the unique demands of the role and can hit the ground running.
✨Tip Number 2
Demonstrate your collaborative spirit during any interactions with our team. Since the company values collaboration and respect, showcasing your ability to work well with others will make you stand out.
✨Tip Number 3
Familiarize yourself with common administrative tasks and tools, particularly those related to scheduling and event management. Being able to discuss your proficiency with Microsoft Office and AV equipment will be beneficial.
✨Tip Number 4
Prepare to discuss how you handle high-pressure situations, such as managing multiple tasks or dealing with difficult clients. This will demonstrate your problem-solving skills and ability to maintain composure in a busy environment.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Client Services Specialist
Tipps für deine Bewerbung 🫡
Tailor Your CV: Make sure to customize your CV to highlight your relevant experience in client services, especially in a law firm or professional services environment. Emphasize your skills in communication, organization, and collaboration.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company culture. Mention specific experiences that demonstrate your ability to thrive in a collaborative environment and your commitment to providing excellent service.
Highlight Relevant Skills: In your application, clearly outline your verbal and written English skills, as well as your proficiency in Microsoft Office. Provide examples of how you've used these skills in previous roles.
Showcase Your Adaptability: Since the role involves varied tasks, illustrate your adaptability and willingness to learn. Share examples of how you've successfully managed multiple responsibilities in past positions.
Wie du dich auf ein Vorstellungsgespräch bei Ryder Reid vorbereitest
✨Show Your Client Services Experience
Make sure to highlight your previous experience in client services, especially in a law firm or professional services environment. Be prepared to discuss specific examples of how you've interacted with clients and supported internal staff.
✨Demonstrate Collaboration Skills
Since the company values collaboration, be ready to share instances where you worked effectively within a team. Discuss how you contribute to a positive work culture and support your colleagues.
✨Prepare for Administrative Tasks
Familiarize yourself with the administrative duties mentioned in the job description, such as scheduling meetings and processing invoices. You might be asked about your organizational skills and how you manage multiple tasks.
✨Exhibit Strong Communication Skills
As verbal and written English skills are required, practice articulating your thoughts clearly. You may also want to prepare for questions that assess your ability to communicate effectively with clients and colleagues.
