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- Aufgaben: Manage customer experience and inland transport planning while driving projects.
- Arbeitgeber: Join Maersk, a global leader in logistics with a diverse team in Hamburg.
- Mitarbeitervorteile: Enjoy flexible work hours, bike leasing, health club allowance, and more perks.
- Warum dieser Job: Be part of a collaborative culture that values creativity and diversity.
- Gewünschte Qualifikationen: Must speak English and German; understanding of SCM services is essential.
- Andere Informationen: Opportunity to connect with stakeholders across Europe and shape new processes.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Let‘s connect Europe!
Sustainable transports, stakeholders all over Europe, a new product and a young team sound interesting to you?
We are a diverse team based in Hamburg looking for a colleague to join us on our journey to become the global integrator of logistics.
And what is missing in our Maersk portfolio for that? Correct – Overland rail Transports between European countries connecting the hinterland.
We offer
- A job at the very heart of Maersk’s commercial organization in which you will be part of a great diverse team.
- Multi-stakeholder management at different levels and in different functions (commercial and operational).
- A great team culture with people from multiple countries and varied experiences.
- A competitive Salary.
- Flexible Workplace Policy and working hours.
- Access to internal training opportunities.
- A performance-oriented but collaborative team.
- Benefits like Bike Leasing, Capital forming, Health Club Allowance, Annual leave Allowance and many more.
Role Responsibilities
- Owns and manages the customer experience.
- Has responsibility for end-to-end customer experience and inland transport planning.
- Drives projects and forms processes.
We are looking for
- People who like to form processes, create new workstreams and are creative in their day-to-day work.
- A general understanding of SCM services and inner European transports is a must.
- English and German speaking person.
- Your role will contain the management of end-to-end rail shipments, FTL/LTL Shipment including financial aspects as well as full customer ownership.
- You would be daily in touch with vendors, Maersk teams all over Europe and Customers.
Do you identify with these points above and think that this could be the perfect role for you? Please feel free to apply directly via the button on the top right side of this page.
It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms and we see it as a strength in building high-performance teams across brands, cultures and locations.
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Customer Experience Consultant CBR (Cross Border Rail) - Hamburg Arbeitgeber: Damco Spain SL
Kontaktperson:
Damco Spain SL HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Customer Experience Consultant CBR (Cross Border Rail) - Hamburg
✨Tip Number 1
Familiarize yourself with the logistics and supply chain management (SCM) services, especially focusing on overland rail transports in Europe. Understanding the nuances of these services will help you stand out during discussions with our team.
✨Tip Number 2
Showcase your ability to manage multi-stakeholder relationships effectively. Think of examples from your past experiences where you successfully navigated complex interactions with different teams or clients, as this is crucial for the role.
✨Tip Number 3
Highlight your creativity in forming processes and creating new workstreams. Prepare to discuss specific instances where you implemented innovative solutions in your previous roles, as this aligns perfectly with what we are looking for.
✨Tip Number 4
Since the role requires fluency in both English and German, practice articulating your thoughts in both languages. Being able to switch seamlessly between them during conversations will demonstrate your communication skills and adaptability.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Customer Experience Consultant CBR (Cross Border Rail) - Hamburg
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the responsibilities and requirements. Highlight your experience in customer experience management and inland transport planning in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the role. Emphasize your understanding of supply chain management services and your ability to manage end-to-end rail shipments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainable transport and your ability to work in a diverse team. Mention specific examples of how you've driven projects or formed processes in previous roles.
Highlight Language Skills: Since the role requires both English and German proficiency, make sure to clearly state your language skills in your application. If you have any certifications or relevant experiences, include those as well.
Wie du dich auf ein Vorstellungsgespräch bei Damco Spain SL vorbereitest
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for managing customer experiences. Share specific examples from your past roles where you successfully improved customer satisfaction or streamlined processes.
✨Demonstrate Your Understanding of SCM Services
Prepare to discuss your knowledge of supply chain management and inner European transports. Highlight any relevant experience you have in these areas, as it will show that you understand the complexities of the role.
✨Highlight Your Multilingual Skills
Since the role requires both English and German proficiency, be ready to showcase your language skills. You might even want to switch between languages during the interview to demonstrate your fluency.
✨Emphasize Team Collaboration
Talk about your experience working in diverse teams and how you value collaboration. Provide examples of how you've successfully worked with stakeholders at different levels to achieve common goals.
