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- Aufgaben: Lead the service department and ensure top-notch customer service.
- Arbeitgeber: Join Master Aircon, a local Gold Coast company specializing in HVAC solutions.
- Mitarbeitervorteile: Enjoy an attractive salary package and a friendly, family-owned work environment.
- Warum dieser Job: Be part of a professional team making a real impact in HVAC services.
- Gewünschte Qualifikationen: Must have industry experience, a restricted electrical license, and a manual driver's license.
- Andere Informationen: Only residents of South East Queensland will be considered for this role.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Air Conditioning & Refrigeration (Trades & Services)
Full time
Master Aircon is a locally owned and operated company based in Ashmore on the Gold Coast, which specializes in the service, maintenance, repair, and warranty of commercial and residential air-conditioning and refrigeration systems, including split systems, ducted systems, multi-head, VRF, package units, and more.
As the full-time Service Manager, you will be responsible for overseeing the service department, its technicians and equipment, and delivering high-quality service to Master Aircon\’s customers and staff.
Key Responsibilities
- Service Department Management
- Customer Service
- Service Contracts and Agreements
- Parts & Equipment Procurement
- Department Development & Improvement
- Systems Management
- Quality Assurance
- Technical Support to Customers and Staff
- Assisting the Service Staff & Other Departments Where Required
Key Requirements
- Industry Qualification & Experience
- Restricted Electrical License or Equivalent
- Manual Driver\’s License
- Minimum 2 Years Industry Experience in a Similar Role
- Resident of South East Queensland
Master Aircon is looking for a qualified and experienced Service Manager with the skills mentioned above, who has a strong and professional work ethic and can work seamlessly with other departments and independently to get the job done. We are offering an attractive salary package, and remuneration will be negotiated based on experience and qualifications.
Apply today for your chance to work with a professional HVAC service and installation company with rewarding benefits and a friendly, family-owned environment.
Note: Overseas and visa relocation applicants are not being considered at this time.
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Air-conditioning & Refrigeration Service Manager Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Air-conditioning & Refrigeration Service Manager
✨Tip Number 1
Make sure to highlight your experience in managing service departments. Talk about specific instances where you improved efficiency or customer satisfaction, as this will resonate with Master Aircon's focus on high-quality service.
✨Tip Number 2
Familiarize yourself with the latest trends and technologies in air-conditioning and refrigeration. Being knowledgeable about VRF systems and other advanced technologies can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the HVAC industry in South East Queensland. Attend local trade shows or workshops to connect with potential colleagues and learn more about the company culture at Master Aircon.
✨Tip Number 4
Prepare to discuss how you handle customer service challenges. Providing examples of how you've resolved issues in the past will demonstrate your commitment to customer satisfaction, which is crucial for this role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Air-conditioning & Refrigeration Service Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Service Manager position at Master Aircon. Highlight your relevant experience in service department management and customer service in your application.
Highlight Relevant Qualifications: Clearly mention your industry qualifications, including your Restricted Electrical License or equivalent, and any other certifications that are relevant to the role. This will demonstrate your suitability for the position.
Showcase Your Experience: Detail your minimum 2 years of industry experience in a similar role. Use specific examples to illustrate how you've successfully managed service departments and improved service quality in previous positions.
Tailor Your Application: Customize your CV and cover letter to reflect the key requirements and responsibilities mentioned in the job description. This shows that you have taken the time to understand what Master Aircon is looking for in a candidate.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Showcase Your Technical Expertise
Make sure to highlight your industry qualifications and experience during the interview. Be prepared to discuss specific air-conditioning and refrigeration systems you have worked with, as well as any technical challenges you've overcome.
✨Demonstrate Leadership Skills
As a Service Manager, you'll be overseeing a team. Share examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop staff while ensuring high-quality service delivery.
✨Emphasize Customer Service Experience
Customer satisfaction is key in this role. Prepare to discuss your approach to customer service, including how you've handled difficult situations or complaints in the past, and how you ensure that customers receive top-notch support.
✨Prepare Questions About Company Culture
Master Aircon values a friendly, family-owned environment. Show your interest in the company by preparing thoughtful questions about their culture, team dynamics, and how they support employee development and improvement.
