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- Aufgaben: Join us to tackle fraud cases and file Suspicious Activity Reports in a dynamic team.
- Arbeitgeber: Be part of JPMorgan & Chase Co., a leading global financial service provider in Berlin.
- Mitarbeitervorteile: Enjoy a start-up vibe with growth opportunities and a collaborative work culture.
- Warum dieser Job: Make a real impact in digital banking while developing your skills in a fast-paced environment.
- Gewünschte Qualifikationen: Strong communication skills in German and English, analytical mindset, and AML/fraud investigation experience required.
- Andere Informationen: Ideal for those passionate about finance and eager to innovate in fraud operations.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Excited by the opportunity to build innovative digital retail banking products and services in a start-up environment, backed by one of the leading financial service providers worldwide?
Join us at JPMorgan & Chase Co. at our newest European hub for Chase bank, located in the heart of Berlin. In this exciting chapter of continued growth and expansion for Chase, we’re looking for a passionate Fraud Operations FCOI Specialist who will primarily be responsible for processing pre-investigated cases of unusual activity, performing the filing of a Suspicious Activity Report (SAR) with the FIU, and initiating further risk-mitigating measures.
The Financial Crime Operations Investigations unit (FCOI) within the Fraud & FinCrime Department is primarily responsible for processing pre-investigated cases of unusual transactional activity, filing Suspicious Activity Reports (SAR) with the FIU, and initiating further risk-mitigating measures. Additionally, FCOI uses their knowledge and intelligence to triage new cases to ensure they receive appropriate handling.
Job responsibilities:
- Quality review of Fraud Cases, providing internal feedback and executing SAR filings, handling external communication with authorities such as FIU and banks.
- Triage unusual activity reports and information from related sources to ensure new investigation cases receive appropriate handling.
- Manage personal workload and priority items, ensuring timely escalation of key risks/issues to management.
- Keep informed of and apply any changes to processes, procedures, and regulatory changes.
- Collaborate with management for ongoing knowledge sharing with the investigation Teams, driven by root cause error analysis and promoting best practices.
- Identify and execute process improvements, providing Subject Matter Expert support on key process and technology initiatives for referring parties, supporting the creation of unusual activity reports and establishing a strong feedback loop.
- Develop strong partnerships with key stakeholders, proactively building and maintaining relationships across the firm.
Required qualifications, capabilities, and skills:
- Strong verbal and written communication skills with the ability to influence others in German and English.
- Excellent analytical and research skills; detail-oriented.
- Ability to deep-dive and investigate issues to reach a successful resolution for applicable parties.
- Strong time management skills; self-directing and capable of dealing with high-pressure, time-sensitive tasks.
- Quality-focused work ethic with a strong controls mindset.
- Extensive experience within AML/fraud investigation in the financial sector.
Preferred qualifications, capabilities, and skills:
- Experience with SAR filing (goAML) and communication with governmental authorities such as FIU.
- Previous banking-retail experience.
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Fraud Operations Specialist - FCOI (all genders) Arbeitgeber: J.P. Morgan
Kontaktperson:
J.P. Morgan HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Fraud Operations Specialist - FCOI (all genders)
✨Tip Number 1
Familiarize yourself with the latest trends and regulations in fraud detection and prevention. Understanding the current landscape will not only help you in interviews but also demonstrate your commitment to staying informed in this rapidly evolving field.
✨Tip Number 2
Network with professionals in the financial crime operations space. Attend industry events or join online forums where you can connect with others who work in fraud investigations. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your analytical skills and ability to handle high-pressure situations. Be ready to explain how you approached complex cases and what outcomes you achieved.
✨Tip Number 4
Highlight your communication skills, especially your ability to influence and collaborate with various stakeholders. Be prepared to share instances where your communication made a difference in resolving issues or improving processes.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Fraud Operations Specialist - FCOI (all genders)
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Fraud Operations Specialist position. Understand the key responsibilities and required skills, especially the importance of communication in both German and English.
Tailor Your CV: Customize your CV to highlight relevant experience in AML/fraud investigation and any previous banking or retail experience. Emphasize your analytical skills and detail-oriented approach, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital banking and your understanding of fraud operations. Mention specific experiences that demonstrate your ability to handle unusual activity reports and your familiarity with SAR filing processes.
Highlight Your Skills: In your application, make sure to emphasize your strong verbal and written communication skills, time management abilities, and quality-focused work ethic. Provide examples of how you've successfully managed high-pressure tasks in the past.
Wie du dich auf ein Vorstellungsgespräch bei J.P. Morgan vorbereitest
✨Showcase Your Analytical Skills
Be prepared to discuss specific examples of how you've used your analytical skills in previous roles. Highlight any experience you have with fraud investigations or AML processes, as this will demonstrate your capability to handle the responsibilities of the Fraud Operations Specialist position.
✨Communicate Effectively
Since strong verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly in both German and English. Be ready to explain complex concepts simply, especially when discussing your past experiences with authorities like the FIU.
✨Demonstrate Time Management Abilities
Prepare to discuss how you prioritize tasks and manage your workload, especially under pressure. Share examples of how you've successfully handled time-sensitive situations in the past, as this will show your ability to thrive in a fast-paced environment.
✨Highlight Your Collaborative Spirit
This role requires building strong partnerships with key stakeholders. Be ready to share instances where you've collaborated effectively with teams or management to improve processes or resolve issues, showcasing your teamwork and relationship-building skills.
