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- Aufgaben: Lead and optimize daily operations of our sports hubs and customer support services.
- Arbeitgeber: Equip Sport is transforming sports access with innovative, sustainable solutions across Europe.
- Mitarbeitervorteile: Enjoy a collaborative work environment and impactful projects that unite communities through sports.
- Warum dieser Job: Join us to shape the future of sports accessibility and drive operational excellence.
- Gewünschte Qualifikationen: Experience in operations management, strong leadership, and a passion for sports are essential.
- Andere Informationen: Be part of a dynamic team making a real difference in communities!
Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.
About Equip:Equip Sport is revolutionizing access to sports by providing innovative, sustainable solutions for communities. With hubs across Europe, we’re making sports equipment accessible to everyone, anytime, anywhere. We’re seeking a Head of Operations to lead and optimize the daily operations of our growing network of hubs, stations, and customer support services.Position Overview:The Head of Operations is responsible for ensuring the smooth operation and maintenance of Equip’s solutions in the field, supporting the growth of our network through the installation of new hubs, and continuously improving operational efficiency. This role oversees the field operations team (hub managers and boosters) and the customer service team, ensuring high service levels and cost-effective operations.TasksField Operations Management: Oversee the performance of hubs, stations, and boosters, ensuring smooth daily operations.Planning and Coordination:Develop and execute strategic and operational plans for hub installations and maintenance.Define team priorities and ensure effective resource allocation.Hub Installations: Manage the execution of new hub installations, ensuring timely and high-quality deployments.Procedure Development: Update and optimize operational procedures for customer service and hubs.Reporting:Prepare and deliver weekly/monthly reports on operational KPIs and team performance.Report specifically on hub performance for sponsors and cities to ensure transparency and maintain stakeholder confidence.Customer Service: Organize and manage the customer service team to provide excellent support and resolution for user issues.Cross-Functional Collaboration:Work with the Head of Sales to coordinate new hub launches.Partner with the Head of Software to provide field feedback and improve app functionality.Collaborate with the Head of Hardware to identify issues, test fixes, and roll out updates.Support the Head of Marketing with hub launch events and booster community activities.Key ObjectivesEnsure seamless daily operations and maintenance of hubs and stations.Drive cost efficiency while maintaining high service levels.Support growth by delivering on-time, high-quality hub installations.Improve operational processes to enhance team productivity and customer satisfaction.RequirementsProven experience in operations management, ideally in a fast-growing or multi-site environment.Strong leadership skills with the ability to manage diverse teams and set clear priorities.Exceptional organizational and planning capabilities.Analytical mindset, comfortable with data-driven decision-making and reporting.Excellent communication and collaboration skills, with experience working cross-functionally.A passion for sports and a commitment to Equip Sport’s mission.We offer:A unique opportunity to shape the future of sports accessibility.A collaborative and dynamic work environment.The chance to work on impactful projects that bring communities together through sport.If you’re ready to make a difference and lead the operational excellence of Equip Sport, we’d love to hear from you! #J-18808-Ljbffr
[EQP] Head of Operations Arbeitgeber: Nidecker Group
Kontaktperson:
Nidecker Group HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: [EQP] Head of Operations
✨Tip Number 1
Familiarize yourself with Equip Sport's mission and values. Understanding our commitment to making sports accessible will help you align your experience and passion for sports with the role, showcasing your dedication during discussions.
✨Tip Number 2
Highlight your experience in operations management, especially in fast-growing environments. Be ready to share specific examples of how you've optimized processes or led teams to success in similar settings.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage diverse teams. Equip Sport values strong leadership, so think about how you can demonstrate your ability to set clear priorities and foster collaboration.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss data-driven decision-making. Think of instances where you've used data to improve operational efficiency or customer satisfaction, as this aligns with the role's requirements.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: [EQP] Head of Operations
Tipps für deine Bewerbung 🫡
Understand Equip's Mission: Before applying, take some time to understand Equip Sport's mission and values. Highlight your passion for sports and how it aligns with their goal of making sports equipment accessible to everyone.
Tailor Your CV: Customize your CV to emphasize your experience in operations management, particularly in fast-growing or multi-site environments. Showcase your leadership skills and any relevant achievements that demonstrate your ability to manage diverse teams.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to Equip Sport. Discuss your operational planning capabilities and provide examples of how you've improved efficiency in previous roles.
Highlight Cross-Functional Experience: In your application, make sure to mention any experience you have working cross-functionally. Equip Sport values collaboration, so demonstrating your ability to work with different teams will strengthen your application.
Wie du dich auf ein Vorstellungsgespräch bei Nidecker Group vorbereitest
✨Show Your Passion for Sports
Equip Sport is all about making sports accessible to everyone. Make sure to express your enthusiasm for sports and how it aligns with the company's mission during the interview.
✨Demonstrate Leadership Experience
As a Head of Operations, you'll be managing diverse teams. Prepare examples from your past experiences that showcase your leadership skills and how you've successfully led teams in fast-paced environments.
✨Prepare for Data-Driven Discussions
The role requires an analytical mindset and comfort with data. Be ready to discuss how you've used data to drive decision-making and improve operational efficiency in previous roles.
✨Highlight Cross-Functional Collaboration
This position involves working closely with various departments. Share specific instances where you've successfully collaborated with other teams to achieve common goals, emphasizing your communication skills.
