UX Head of Application Design - S/4HANA Quote-to-Cash and Project Services (m/f/d)

UX Head of Application Design – S/4HANA Quote-to-Cash and Project Services (m/f/d)

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

What you’ll do
As UX Head of Application Design for S/4HANA Quote-to-Cash and Project Services (m/f/d) you will report to the Head of Application Design for Cloud ERP. You will lead multiple teams of user experience product designers.

Key responsibilities include:

• Be a strong influencer and promoter of extraordinary user and customer experience for your product area.
• Build a highly motivated user experience design team with focus on service-centric products (including, but not limited to project services for professional services and Quote to Cash with sales and billing).
• Together with your teams, support the SAP S/4HANA Cloud, public edition’s strategic direction and growth ambitions.
• Coach your senior user experience leads and experts in living and breathing a cloud-mindset, product-led growth, and a strong business acumen.
• Take ownership of user pain points and – together with your team and their peers in engineering and product management – turn them into product solutions. Guide and coach your teams from problem definition through experimentation to delivery and measuring success.
• Engage with stakeholders at all stages of the product lifecycle to ensure we are solving the right problems and building products our customers adopt and like.

What you bring

• 10+ years of relevant work experience in the software industry preferably in User Experience Design
• 2+ years of management experience leading a team of designers/researchers
• Excellent people management & leadership skills and ability to withstand high pressure from internal and external stakeholders
• Effectively relate to multicultural teams
• Self-motivated and results-driven, with demonstrable success in previous positions
• Expertise in one or multiple of the core topics of service-centric ERP mentioned above would be advantageous
• Fluent or near-native English language skills
• Fluent in German is a plus

Meet your team
The mission of the Cloud ERP User Experience team is to grow SAP’s core business as a market leader in Cloud ERP. Our focus is to deliver an extraordinary user and customer experience driving adoption and satisfaction.

We are ethical and compliant

Our leadership credo: Do what’s right. Make SAP better for generations to come. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 410350 | Work Area: Software-Design and Development | Expected Travel: 0 – 20% | Career Status: Management |

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