Principal Product Manager Payments Gift Cards (all genders)

ROLE AND THE TEAM

Join Zalando Payments GmbH as a Principal Product Manager to lead innovative, scalable, and compliant payment solutions. You will oversee Gift Card issuing and Payment Transaction Management, supporting Zalando’s growth across various segments.

Your role involves developing high-performing solutions, ensuring stability and scalability, and guiding architectural migrations. You will collaborate with cross-functional teams to create strategic roadmaps and align with senior leadership and stakeholders.

This position focuses on technical excellence and customer impact, offering the opportunity to drive significant initiatives in the payments industry.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring – we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Product Roadmap: Lead your team to create and maintain a product roadmap with prioritized features, enhancements, and initiatives. Collaborate with internal and external stakeholders, align with Engineering Leadership, and define precise product specifications.
• Cross-functional Collaboration: Partner with Zalando Platform teams to understand their payment infrastructure needs, ensure synchronization, secure buy-in, and successfully execute product initiatives. Work with product managers across departments to align roadmaps for collective success.
• Product Development: Oversee the entire product development lifecycle from inception to execution. This includes problem definition, opportunity sizing, solution identification, technical design and development, regulatory compliance, and alignment with company strategy.
• Performance Analysis: Monitor KPIs of transaction processing services, use data-driven insights to identify improvement areas, prioritize optimizations, and evaluate the effectiveness of strategies.
• Stakeholder Communication: Regularly update and communicate with key stakeholders, including executives and department heads. Present findings, proposals, and business cases to gain support and secure resources for product initiatives.

WE’D LOVE TO MEET YOU IF

• Product leader collaborating in a cross-functional team set-up with a minimum of 5 years experience within product management
• Experience in transforming customer and partner needs into technology products at scale (from idea generation to solution design and implementation/execution) gained in a highly technical environment
• Quantitative thought leader with a strong understanding of product methods and tools as well as statistical/analytical approaches
• Strong team player and collaborator who can excite others to contribute to innovate and improve our value proposition and key customer experience
• Ability to transform distributed information into written narratives to inform decision-making paired with bar-raising storytelling capabilities
• Excellent verbal communication, ability to captivate large and diverse audiences, up to the executive leadership

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available

Zalando Payments

Zalando Payments builds the technologies for all financial transactions in the Zalando fashion store and our other consumer-facing apps. We work to deliver a flawless user experience in the checkout, as well as the processing of payments and reconciliation in the backend. Through smart risk steering, we boost conversion and deliver a competitive advantage to our customers, taking in the entire financial process.

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