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- Aufgaben: Lead and train teams in a vibrant venue while managing key shifts.
- Arbeitgeber: Join a well-known venue in the Northern Suburbs with a lively atmosphere.
- Mitarbeitervorteile: Receive full support and training from a dedicated Management Team.
- Warum dieser Job: Be part of a dynamic team that values excellent service and a great work environment.
- Gewünschte Qualifikationen: Must have at least 1 year of experience and relevant licenses.
- Andere Informationen: Passion for hospitality and leadership is essential!
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
A fantastic opportunity for an experienced person to join the Management Team of a well-known venue located in the Northern Suburbs. Comprising 50 Gaming Machines, Sports Bar, Tab, Function rooms, and Bistro, this venue is seeking an energetic industry professional to join their team.
You will be responsible for leading and training the Gaming, Food and Beverage teams, managing key shifts, and setting an exceptional standard of service. In this role, you will have the full support and training of a large Group Operations and dedicated Management Team.
To be suitable for this role you will have:
- Experience working in a similar operation for at least 1 year.
- A Current Victorian Gaming Licence, RSA and RSG Certificates, and TAB Licence.
- Effective leadership, communication, and organisational skills.
- Ability to create and maintain a great atmosphere for employees and customers alike.
You will be well presented with a strong and reliable work history within the industry and a real passion for providing excellent service in a busy environment.
How do your skills match this job?
Your application will include the following questions:
- How many years\‘ experience do you have as a duty manager?
- Which of the following statements best describes your right to work in Australia?
- Do you hold a current Responsible Service of Alcohol (RSA) certificate?
- How much notice are you required to give your current employer?
- How many years of people management experience do you have?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.
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Hospitality Duty Manager / Supervisor Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Hospitality Duty Manager / Supervisor
✨Tip Number 1
Make sure to highlight your leadership experience in previous roles. Since this position requires effective leadership skills, be prepared to discuss specific examples of how you've successfully managed teams and created a positive atmosphere.
✨Tip Number 2
Familiarize yourself with the venue's offerings, such as their gaming machines and food services. Showing that you understand their operations will demonstrate your genuine interest in the role and help you stand out during discussions.
✨Tip Number 3
Network with current or former employees of the venue if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss how you handle busy environments and maintain high service standards. This role emphasizes providing excellent service, so having concrete examples ready will show that you're well-suited for the fast-paced nature of the job.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Hospitality Duty Manager / Supervisor
Tipps für deine Bewerbung 🫡
Highlight Relevant Experience: Make sure to clearly outline your experience as a duty manager, especially if you have over a year in a similar operation. Use specific examples that demonstrate your leadership and management skills.
Certifications and Licenses: List all relevant certifications such as your current Victorian Gaming Licence, RSA, RSG Certificates, and TAB Licence. This shows you meet the necessary legal requirements for the role.
Showcase Your Skills: Emphasize your effective communication, organizational skills, and ability to create a positive atmosphere. Provide examples of how you've successfully led teams in busy environments.
Answer Application Questions Thoughtfully: Take your time to answer the application questions thoroughly. Be honest about your experience and right to work in Australia, and provide any additional details that may strengthen your application.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Showcase Your Leadership Skills
As a Hospitality Duty Manager, effective leadership is key. Be prepared to share specific examples of how you've successfully led teams in the past, particularly in high-pressure situations. Highlight your ability to motivate and train staff to maintain exceptional service standards.
✨Demonstrate Your Industry Knowledge
Familiarize yourself with the venue's offerings, such as gaming machines, food and beverage services, and event management. Discuss trends in the hospitality industry and how you can contribute to enhancing the customer experience at this venue.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to managing difficult customers, handling staff conflicts, or ensuring compliance with gaming and alcohol regulations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Express Your Passion for Service
Convey your enthusiasm for providing excellent service in a busy environment. Share personal anecdotes that illustrate your commitment to creating a positive atmosphere for both employees and customers, which is crucial for this role.
