General Manager - 3PL Warehousing

DHL Supply Chain offers a challenging yet exciting place to work where every day we ask you to be the best that you can be. In return we offer an excellent working environment and the security of being with the world\’s foremost logistics solutions provider.

At DHL, we know that people are our greatest strength. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services. We provide the best logistics services for our customers – helping them deliver better results every day.

DHL Supply Chain is committed to fostering an environment where employees feel comfortable to balance their priorities, work commitments, team engagement and work/life balance in collaboration with their manager, ensuring good and productive outcomes for all. DHL Supply Chain will support flexible working arrangements that are tailored to the individual role requirements.

DHL Supply Chain is a Great Place To Work certified.

What you\’ll be doing

We are seeking a motivated and engaging senior leader to drive the operations & performance across our Consumer sector. The role will see you be involved in Go Lives and New Customer implementations, as well as managing, developing and growing operations for DHL Supply Chain. Reporting to the Vice President – Consumer, you will provide strategic direction and leadership, excellence in operations, customer satisfaction, employee welfare and engaging the customer through innovative solutions.

More Specifically:

1. Collaborate with stakeholders to introduce additional revenue channels aligned with the company’s strategic goals.
2. Develop, manage, and report on budgets to ensure financial targets are met, with a strong focus on profitability and cost control.
3. Advocate for continuous improvement, identifying opportunities across site functions.
4. Retaining and growing current business with an ability to build long term positive relationships with customers.
5. Strong leadership in ensuring the safety, culture, welfare, recruitment, retention and development of employees.

We\’re keen to speak to people who have the following skills & experience

To succeed in this demanding role you will need to have a high level knowledge and understanding of operations, people, and be able to effectively prioritize all operations to ensure the key time critical milestones are achieved. You will also be required to have a sound knowledge of all facets of Supply Chain Operations.

1. Significant relevant experience in supply chain operations.
2. Demonstrable experience in driving performance to ensure long term growth of the business and achieve business plan objectives including profitability.
3. Demonstrable history of developing long term strategic partnerships to the highest stakeholder level within industry.
4. Leading and developing a highly capable operations team.
5. Clear communication, influencing, leadership and relationship building with an ability to partner with the business to drive key outcomes.
6. Superior end to end knowledge of Supply Chain Operations with a strong background in labour planning, cost management and improvement opportunities.
7. Proven experience providing strategic direction and leadership.
8. Be a strong and effective communicator with the ability to influence across a broad spectrum of internal & external stakeholders.
9. Strong communication skills with the ability to coach and mentor.
10. Advanced MS Office; specifically Excel and Power Point.

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