Recruitment Team Leader (m/f/d)

Description and Requirements

Your benefits:

• Competitive Salary: Earn 2400-3000 EUR gross depending from your experience.
• Health Coverage: private health insurance after 3 months of probation period.
• Set working hours: Mon-Fri fixed schedules and weekends off.
• Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
• Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
• Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
• Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.
• Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
• Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.

Your responsibilities:

• Expert Support: Develop and execute recruitment/sourcing strategies in line with organizational goals. Oversee sourcing and screening activities to attract top-quality candidates.
• Leader Support: Lead and guide the recruitment/sourcing team to meet hiring targets effectively. Provide mentorship and support to enhance team members‘ skills and performance.
• Business Impact: Build and maintain relationships with stakeholders to support recruitment efforts. Continuously evaluate and improve recruitment/sourcing processes for efficiency. Collaborate closely with department heads to understand staffing needs.
• Knowledge of Employment Laws: Ensure compliance with employment laws and regulations in all recruitment activities.

Your skills:

• Language Skills: Excellent verbal and written communication skills in English (C1) and Latvian (C1).
• Experience: Minimum of 5 years of full-cycle recruitment experience and at least 1 year of leadership experience. Knowledge of the industry’s best practices and trends for successful recruitment.
• Education: Bachelor’s or Associate’s degree in business or management preferred.
• Proficiency in Tools: Proficient in G Suite, WorkDay and Avature and other relevant software programs.
• Resilience: Ability to work under pressure and manage multiple tasks simultaneously.

Join Us and Be the Voice that Drives Success!

Language Reference: English, Latvian

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications, and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources, and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants‘ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.#J-18808-Ljbffr