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- Aufgaben: Support the Store Manager and lead a dynamic team to deliver exceptional customer service.
- Arbeitgeber: Copenhagen Coffee Lab is a vibrant coffee roastery and café chain with 35+ locations across Europe.
- Mitarbeitervorteile: Enjoy flexible hours, free food and drinks, and opportunities for career advancement.
- Warum dieser Job: Join a passionate team and make a real impact in a fast-paced, fun environment.
- Gewünschte Qualifikationen: Fluent in German and English, with strong multitasking and motivational skills.
- Andere Informationen: Perfect for those looking to gain barista skills while balancing studies.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working with a dynamic team? Look no further!
Copenhagen Coffee Lab is a hand-craft coffee roastery, wholesaler, cafe and bakery chain founded in Copenhagen in 2013. Since 2013, we have marked our presence in Denmark and throughout Europe with 35+ cafes in Denmark, Germany, France, and Portugal.
We’re seeking a motivated Assistant Store Manager to join our crew.
At Copenhagen Coffee Lab, we believe that success comes from a strong team. As an Assistant Manager, you’ll play a vital role in supporting the Store Manager with day-to-day responsibilities, overseeing staff, and ensuring our guests receive an unforgettable experience. Whether you are already experienced or just starting your leadership journey, we welcome individuals of all ages and backgrounds who are eager to make a difference.
Responsibilities
- Handle customer complaints and resolve issues that require attention.
- Manage schedule changes, employee call-ins, and other staffing matters to maintain smooth operations while Store Manager is not present.
- Step in for absent employees, ensuring the business continues to run seamlessly.
- Lead by example and serve as a role model for the team, consistently providing exceptional service and attention to detail.
- Delegate tasks to employees and keep day-to-day activities organized.
- Conduct trainings and provide one-on-one guidance to employees, in collaboration with the Store Manager.
- Resolve disputes between employees, fostering a positive and harmonious work environment.
- Motivate employees to perform at their best, recognizing and encouraging their achievements.
- Maintain a safe and clean work environment, upholding hygiene and safety protocols.
- Provide updates to the Store Manager and collaborate on operational responsibilities.
- Assist in managing tasks assigned by the Store Manager to drive overall success.
- Cover all Store Manager responsibilities during their absence, ensuring the Store operates smoothly.
Skills and Qualifications
- German and English language skills at speech and conversational level.
- Motivational skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Customer service-oriented mindset.
- Strong problem-solving skills and the ability to think creatively.
- Organizational skills to keep operations running smoothly.
- Flexible work hours to accommodate studies and personal commitments.
- Opportunity to gain barista skills and learn about specialty coffee and brewing techniques.
- Free and discounted food and drinks during shifts and off work.
- Potential for career advancement within the company.
Ready to take on the challenge and contribute to our café’s success? We welcome your expertise and enthusiasm. Join our team and help create an unforgettable experience for our guests!
Apply as Assistant Manager in Düsseldorf
We’re always on the lookout for talented & ambitious folks to join our team.
Please send us your application and CV here.
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Assistant Manager Düsseldorf – Germany Arbeitgeber: Copenhagen Coffee Lab
Kontaktperson:
Copenhagen Coffee Lab HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Assistant Manager Düsseldorf – Germany
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Tip Number 2
Highlight your leadership skills by discussing any experiences where you successfully managed a team or resolved conflicts. This will demonstrate your ability to motivate and guide others.
✨Tip Number 3
Familiarize yourself with the coffee culture and products offered by Copenhagen Coffee Lab. Being knowledgeable about their offerings can set you apart and show your genuine interest in the role.
✨Tip Number 4
Be prepared to discuss how you handle multitasking in a fast-paced environment. Provide examples that showcase your organizational skills and ability to prioritize tasks effectively.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Assistant Manager Düsseldorf – Germany
Tipps für deine Bewerbung 🫡
Understand the Company Culture: Before applying, take some time to understand Copenhagen Coffee Lab's values and culture. Highlight your alignment with their commitment to exceptional customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and leadership roles. Emphasize any previous experience in fast-paced environments and your ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've successfully handled customer complaints or led a team in the past.
Highlight Language Skills: Since the role requires proficiency in both German and English, be sure to mention your language skills prominently in your application. Provide examples of how you've used these skills in a professional setting.
Wie du dich auf ein Vorstellungsgespräch bei Copenhagen Coffee Lab vorbereitest
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your leadership abilities. Share examples from your past experiences where you successfully led a team or resolved conflicts. This will show that you're ready to take on the responsibilities of the role.
✨Emphasize Customer Service Experience
Copenhagen Coffee Lab values exceptional customer service. Be prepared to discuss specific instances where you went above and beyond for a customer. Highlight your problem-solving skills and how you handle complaints effectively.
✨Demonstrate Multitasking Abilities
In a fast-paced environment, multitasking is key. Prepare to talk about how you prioritize tasks and manage time efficiently. You might want to provide examples of how you've successfully juggled multiple responsibilities in previous roles.
✨Express Your Passion for Coffee
Since this role involves working in a coffee roastery and café, showing enthusiasm for coffee and learning about brewing techniques can set you apart. Share any relevant experiences or knowledge you have about specialty coffee to connect with the company's mission.
