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- Aufgaben: Provide tech support for Azure AD issues and assist users with onboarding.
- Arbeitgeber: Join a leading provider in advanced tech and national security services.
- Mitarbeitervorteile: Earn $30 per hour in a collaborative work environment with industry experts.
- Warum dieser Job: Make a real impact in national security while growing your tech skills.
- Gewünschte Qualifikationen: Must have Azure AD experience and excellent communication skills.
- Andere Informationen: This is a contract position with opportunities for growth.
Are you passionate about innovation and national security?
We are partnered with a leading provider of advanced technology and mission-critical services, seeking a talented individual to join their growing team. Contribute to cutting-edge projects in Space, Intelligence, Cyber, Defense, and more, while making a real difference in national security. Peraton offers a collaborative work environment and the opportunity to work alongside industry experts.
Join the team and play a crucial role in ensuring the smooth functioning of the Azure AD environment while delivering exceptional customer service. If you’re passionate about helping users navigate technology challenges and thrive in a fast-paced environment, this role offers an exciting opportunity for growth and impact.
Responsibilities:
- Provide technical support and assistance to end-users, troubleshooting Azure AD-related issues via phone, email, or ticketing system.
- Administer Azure AD accounts, groups, and policies, ensuring proper access control and security measures are in place.
- Collaborate with other IT teams to integrate Azure AD with other systems and applications, ensuring seamless user authentication and authorization processes.
- Assist in the onboarding and offboarding of users, including provisioning and deprovisioning accounts and access rights in Azure AD.
Skills/Must have:
- Azure AD
- Public Trust
- Excellent communication and customer service skills, with the ability to communicate technical concepts to non-technical users.
- Detail-oriented with strong documentation skills to maintain accurate records of support activities and resolutions.
Salary:
$30 Per Hour
If you are interested in this contract position and want to find out more, we encourage you to apply today!
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A few days ago 1500351 Help Desk Specialist $30 Per Hour Washington DC [Washington] Arbeitgeber: Hamilton Barnes Associates Limited
Kontaktperson:
Hamilton Barnes Associates Limited HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: A few days ago 1500351 Help Desk Specialist $30 Per Hour Washington DC [Washington]
✨Tip Number 1
Familiarize yourself with Azure Active Directory (AD) and its functionalities. Understanding how Azure AD works will not only help you troubleshoot issues more effectively but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves assisting users with technical challenges, being able to communicate clearly and empathetically will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the IT and cybersecurity fields. Engaging with industry experts can provide insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare for potential technical questions related to Azure AD. Being ready to discuss specific scenarios or problems you've encountered in the past will showcase your hands-on experience and problem-solving abilities.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: A few days ago 1500351 Help Desk Specialist $30 Per Hour Washington DC [Washington]
Tipps für deine Bewerbung 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have with Azure AD and technical support. Mention specific instances where you've successfully resolved user issues or improved processes.
Showcase Communication Skills: Since excellent communication is a must-have for this role, provide examples in your application that demonstrate your ability to explain technical concepts to non-technical users. This could be through past job experiences or relevant projects.
Detail Your Documentation Skills: Given the importance of maintaining accurate records, include details about your documentation practices in previous roles. Highlight any tools or methods you used to keep track of support activities and resolutions.
Express Your Passion: Convey your enthusiasm for innovation and national security in your cover letter. Explain why you are excited about the opportunity to work in a fast-paced environment and how you can contribute to the team.
Wie du dich auf ein Vorstellungsgespräch bei Hamilton Barnes Associates Limited vorbereitest
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology and innovation during the interview. Share examples of how you've navigated technical challenges in the past, especially related to Azure AD or similar systems.
✨Demonstrate Customer Service Skills
Highlight your excellent communication and customer service skills. Be prepared to discuss specific instances where you successfully helped non-technical users understand complex technical concepts.
✨Be Detail-Oriented
Since the role requires strong documentation skills, come prepared to discuss how you maintain accurate records of support activities. You might even want to bring examples of documentation you've created in previous roles.
✨Collaborate and Integrate
Emphasize your ability to work collaboratively with other IT teams. Discuss any experiences you have integrating systems or working on projects that required teamwork, particularly in relation to user authentication and authorization.
