Auf einen Blick
- Aufgaben: Lead and develop teams to ensure operational excellence in fulfilling customer orders.
- Arbeitgeber: Join Amazon, a global leader in e-commerce, focused on innovation and customer care.
- Mitarbeitervorteile: Enjoy opportunities for growth, diverse teams, and a dynamic work environment.
- Warum dieser Job: Be part of a team transforming how customers receive large goods with safety and efficiency.
- Gewünschte Qualifikationen: Bachelor's degree and experience in people management and data-driven decision-making required.
- Andere Informationen: Experience in Lean and logistics preferred; diverse workforce valued.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
DESCRIPTION
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift, deal with issues, and positively impact site performance
- Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
- Work closely with other support teams, including HR, Finance, Health and Safety, and Security
- Design and deliver initiatives across the sites to improve operational performance
A day in the life
You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.
About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.
BASIC QUALIFICATIONS
- A degree (Bachelor, Master)
- Relevant experience in people and stakeholder management
- Advanced proficiency in the local language
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience in key areas of production and supply chains
PREFERRED QUALIFICATIONS
- Experience in Lean, Six Sigma and Kaizen techniques
- Experience in a similar logistical working environment
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.#J-18808-Ljbffr
Operations Manager Arbeitgeber: ENGINEERINGUK
Kontaktperson:
ENGINEERINGUK HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Operations Manager
✨Tip Number 1
Familiarize yourself with Amazon's operational metrics and key performance indicators. Understanding how success is measured in operations will help you speak the same language as the hiring team and demonstrate your ability to drive results.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlight specific instances where your guidance led to improved performance or resolved critical issues.
✨Tip Number 3
Research Lean, Six Sigma, and Kaizen methodologies, as these are preferred qualifications for the role. Being able to discuss how you've applied these techniques in past roles will set you apart from other candidates.
✨Tip Number 4
Network with current or former Amazon employees, especially those in operations roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Operations Manager
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your relevant experience in people management, operational excellence, and data analysis. Use specific examples that demonstrate your ability to lead teams and improve performance.
Showcase Leadership Skills: Since this role involves leading teams, make sure to highlight your leadership skills. Discuss any previous experiences where you successfully managed a team, mentored others, or implemented initiatives that drove operational improvements.
Tailor Your Application: Customize your application materials to reflect the language and values of Amazon. Use keywords from the job description and express your passion for innovation and customer care, which are central to Amazon's mission.
Wie du dich auf ein Vorstellungsgespräch bei ENGINEERINGUK vorbereitest
✨Show Your Leadership Skills
As an Operations Manager, you'll be leading teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Understand Operational Metrics
Familiarize yourself with key performance indicators relevant to operations. Be ready to analyze and discuss how you would improve operational excellence based on data and metrics.
✨Demonstrate Problem-Solving Abilities
Prepare to share specific examples of challenges you've faced in a logistical environment and how you addressed them. Highlight your experience with Lean, Six Sigma, or Kaizen techniques if applicable.
✨Communicate Cross-Functionally
Since this role involves collaboration with various teams like HR, Finance, and Safety, be ready to discuss how you've effectively communicated and worked with different stakeholders in previous roles.