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- Aufgaben: Manage the entire recruitment process for Customer Operations roles.
- Arbeitgeber: Clipboard Health is a fast-growing company focused on operational excellence.
- Mitarbeitervorteile: Enjoy remote work options and a collaborative team environment.
- Warum dieser Job: Join a dynamic team and make a measurable impact on hiring success.
- Gewünschte Qualifikationen: 3+ years of recruiting experience, especially in fast-paced environments.
- Andere Informationen: This role is open for applications until December 16th, 2024.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
About the Role:
At Clipboard Health, Recruiters are embedded within operational departments. Our Customer Operations department is looking to hire two new recruiters to support the team’s growth. You will be reporting to our Head of Worker Operations and own hiring for roles ranging from individual contributors to managers.
As a Talent Acquisition Specialist, Customer Operations, you will:
- Manage the entire recruitment process. This includes:
- Sourcing globally across platforms like LinkedIn, YCombinator, Wellfound, etc.
- Screening candidates using a variety of methods (interviews, assessments, one-way video interviews)
- Leading candidates throughout the hiring process
- Offers and closing, together with hiring managers
What you will bring:
- 3+yrs of experience recruiting for fast-growing companies
- Experience managing and engaging large volumes of candidates efficiently
- Advanced screening capabilities to evaluate skills and cultural alignment
- Experience sourcing candidates across different locations
We’re also looking for:
- Experience recruiting for Customer Operations roles (Support Team Leads, Support Agents, etc.)
- Experience designing and improving hiring processes and assessments
- Experience working in a globally distributed organization
- Experience using Greenhouse (job setup, metrics, managing large volumes of candidates)
In this role, you will be evaluated on:
- Your measurable impact on hiring (hires, quality and passthrough rates)
- Your ownership of hiring pipelines (speed, efficiency, optimization)
- Your attention to detail (communication, tool setup)
This role is open for applications until December 16th, 2024. If we think you are a strong candidate, we might reach out before then, but the role will remain live until the end of the period.
We are hiring for this roleremotely in the European Union.
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Talent Acquisition Specialist, Customer Operations Arbeitgeber: Clipboard Health
Kontaktperson:
Clipboard Health HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Talent Acquisition Specialist, Customer Operations
✨Tip Number 1
Familiarize yourself with the specific needs of Customer Operations roles. Research common challenges and skills required for positions like Support Team Leads and Support Agents to better understand what hiring managers are looking for.
✨Tip Number 2
Leverage your network on platforms like LinkedIn to connect with professionals in the Customer Operations field. Engaging with industry-specific groups can help you gain insights and potentially find referrals.
✨Tip Number 3
Showcase your experience with data-driven recruitment. Be prepared to discuss how you've used metrics to improve hiring processes in previous roles, as this aligns with our focus on measurable impact.
✨Tip Number 4
Highlight any experience you have with Greenhouse or similar ATS systems. Being familiar with job setup and managing candidate volumes will set you apart as a strong candidate for this role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Talent Acquisition Specialist, Customer Operations
Tipps für deine Bewerbung 🫡
Understand the Role: Take the time to thoroughly read the job description for the Talent Acquisition Specialist position. Understand the key responsibilities and required skills, especially those related to sourcing and screening candidates in Customer Operations.
Highlight Relevant Experience: In your application, emphasize your experience in recruiting for fast-growing companies and any specific roles related to Customer Operations. Use concrete examples to demonstrate your advanced screening capabilities and your ability to manage large volumes of candidates.
Showcase Data-Driven Decision Making: Since the role involves reporting on metrics, include examples in your application that showcase how you've used data to inform hiring decisions and improve processes in previous roles.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Mention your familiarity with tools like Greenhouse and your experience working in globally distributed organizations to stand out.
Wie du dich auf ein Vorstellungsgespräch bei Clipboard Health vorbereitest
✨Showcase Your Recruitment Experience
Be prepared to discuss your previous experience in recruiting, especially in fast-growing companies. Highlight specific roles you've filled and the strategies you used to source candidates effectively.
✨Demonstrate Your Screening Skills
Since advanced screening capabilities are crucial for this role, be ready to explain your methods for evaluating candidates. Share examples of how you've assessed skills and cultural fit in past hiring processes.
✨Familiarize Yourself with Customer Operations Roles
Understand the specific needs of Customer Operations positions, such as Support Team Leads and Support Agents. This knowledge will help you align your recruitment strategies with the department's goals.
✨Prepare to Discuss Metrics and Data
As the role involves reporting on hiring metrics, come prepared to talk about how you've used data to inform your recruitment decisions. Be ready to share examples of how you've optimized hiring pipelines based on metrics.
