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- Aufgaben: Manage our high-power charging network and ensure a smooth customer experience.
- Arbeitgeber: Join E.ON Drive GmbH, a leader in the German e-mobility sector.
- Mitarbeitervorteile: Enjoy flexible work options, personal growth opportunities, and health perks.
- Warum dieser Job: Be part of a diverse team driving sustainable mobility solutions.
- Gewünschte Qualifikationen: Degree in electrical engineering or related field; experience in eMobility preferred.
- Andere Informationen: Work hybrid with opportunities for international collaboration.
Das voraussichtliche Gehalt liegt zwischen 43200 - 72000 € pro Jahr.
Job Description
E.ON Drive GmbH is the backbone of the German e-mobility business and represents the brand E.ON Drive. We bring renewable energy to the road and support individuals and companies throughout Germany to travel in a clean, quiet, and affordable way by using electromobility. Our product portfolio includes smart solutions for charging on the road, at work, and at home.
We help our customers in every step they take, from personal advice, the installation of charging stations, modern billing systems to the supply of green electricity.
At E.ON, we welcome all people and are convinced that diversity makes us stronger. Become part of our inclusive and diverse company culture!
To create equal opportunities for everyone, we offer our positions in full or part-time.
Seize the chance to become part of our E.ON Drive GmbH team in Essen, München as soon as possible and apply online now as Operations Manager NOC – International (f/m/d). Create perspectives not only for the future of E.ON but also for your own. We can’t wait to meet you, because none of us is as strong as all of us.
Your Responsibilities
You are responsible for the stability of our high-power charging network for a large OEM customer with a focus on our international markets (Germany, Sweden, Denmark, Norway, France).
You operate our DC chargers and ensure a smooth customer experience including:
- Documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool.
- Taking relevant suppression measurements and steering our field service partners.
- Proactive and transparent communication to our customers.
You ensure that the charger infrastructure is maintained and inspected within the industry legislation and regulatory framework.
You help us to further improve our service quality and our operational excellence.
Contribute to the continuous growth of our eMobility business.
Your Profile
University degree with a focus on electrical engineering or comparable professional training.
Work experience within the eMobility industry or customer services industry.
Initial experience in the area of DC infrastructure operations.
Ability to problem-solve easily and prioritize workload collaboratively within the team.
Excellent communication and negotiation skills in English and at least one of the following: German, Swedish, Danish, Norwegian, or French – additional languages are a plus.
Can-do attitude with the willingness to contribute to a new business area.
Benefits
To keep you motivated and healthy, we offer the following benefits:
- Flexibility: hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing for great work-life balance.
- Working from abroad: up to 20 days in the European Economic Area.
- Flat hierarchies: interdisciplinary and very cooperative working style providing room for own ideas.
- Modern work environment: workplace according to digital and ergonomic standards.
- Personal growth: life-long independent learning with a broad range of opportunities working with the newest technology and state-of-the-art training.
- Family Service Support: services in the areas of childcare, holiday care, nursing support, or everyday assistance.
- Nutrition & Health: wide selection of fresh meals and drinks in our subsidized bistro and canteen as well as various health offers (e.g., physiotherapy, flu vaccinations, mental health).
- Corporate Benefits: Employee Share Program, E.ON pension scheme, employee discounts, special insurances, and much more.
- A central location: very good public transport connection, free parking, and charging points for e-vehicles.
- Individual Mobility: from private car to bicycle leasing.
Inclusion is important to us. We aim to provide a fair application process for everyone, allowing you to showcase your best self. Therefore, our representatives for employees with disabilities are involved early in the process. Please let us know via the application form if you need any technical or organizational adjustments for the application process.
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Operations Manager NOC (f/m/d) Arbeitgeber: ZipRecruiter
Kontaktperson:
ZipRecruiter HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Operations Manager NOC (f/m/d)
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in the eMobility sector. Understanding the current landscape will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the eMobility industry, especially those who have experience in operations management. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer requests or operational challenges in previous roles. This will showcase your problem-solving skills and ability to prioritize effectively.
✨Tip Number 4
Highlight your language skills during the interview process. Being proficient in multiple languages, especially those mentioned in the job description, can set you apart from other candidates.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Operations Manager NOC (f/m/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Operations Manager NOC position. Understand the responsibilities and required qualifications, especially in relation to eMobility and customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in electrical engineering, eMobility, and customer service. Emphasize any previous roles that involved problem-solving and communication skills, particularly in international contexts.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific experiences that align with the responsibilities listed, such as managing customer requests or working with DC infrastructure operations.
Highlight Language Skills: Since the role requires excellent communication skills in English and at least one other language, make sure to clearly state your language proficiencies in your application. This will demonstrate your ability to engage with diverse customers.
Wie du dich auf ein Vorstellungsgespräch bei ZipRecruiter vorbereitest
✨Understand the eMobility Landscape
Familiarize yourself with the current trends and challenges in the eMobility industry, especially regarding high-power charging networks. This knowledge will help you demonstrate your passion for the field and your ability to contribute to E.ON Drive's mission.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you successfully solved problems or improved processes. Highlight your ability to prioritize tasks and collaborate with team members, as these skills are crucial for the Operations Manager role.
✨Communicate Effectively
Since excellent communication is key for this position, practice articulating your thoughts clearly and concisely. Be ready to discuss how you would handle customer requests and maintain proactive communication with clients.
✨Demonstrate a Can-Do Attitude
E.ON values a positive and proactive mindset. During the interview, express your willingness to take on challenges and contribute to the growth of the eMobility business. Share instances where you've gone above and beyond in previous roles.
