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- Aufgaben: Manage relationships with service providers and ensure quality in property claims.
- Arbeitgeber: Allianz is a leading insurance and asset management brand focused on diversity and community impact.
- Mitarbeitervorteile: Enjoy flexible work options, extensive learning resources, and discounts on various brands.
- Warum dieser Job: Be part of a supportive team making a difference in areas like climate change and mental health.
- Gewünschte Qualifikationen: 5 years in insurance claims management with strong analytical and communication skills required.
- Andere Informationen: Opportunities for career development and participation in the Employee Share Purchase Program.
Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.
Add expected salary to your profile for insights.
At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part of an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
The purpose of the role is to ensure the continued overall quality and efficiency of services offered to Allianz’ customers by Property service providers. The post holder is responsible for establishing and maintaining strong relationships with service providers, monitoring their performance, and implementing improvement initiatives to enhance the overall supplier network.
You\’ll be responsible for:
- Develop and maintain strong relationships with service providers in the repairer network, communicating and evaluating the repairer’s performance based on expectations and standards for supply chain services.
- Regularly assess the performance of service providers, including repair quality, turnaround times, and customer satisfaction through open and closed file reviews of the Allianz Property Claims book.
- Analyse data and metrics to identify trends and areas for improvement, ensuring that service providers adhere to commercial standards and regulatory requirements by conducting desktop reviews and inspections to verify compliance with quality standards.
- Collaborate with service providers to identify opportunities for process improvement and cost efficiency and implement initiatives to enhance the overall performance and capabilities of the repairer network.
- Prepare regular reports on the performance of service providers and present findings to internal stakeholders and communicate effectively with internal teams, service providers, and other relevant parties.
About you:
- Previous experience managing insurance claims that involve increased technical or customer complexity (5 years).
- Proven digital and/or on-ground property claims assessing experience.
- Strong understanding of Property repair processes, quality standards, and regulatory requirements.
- Proven experience in supplier or service provider management within the General Insurance or automotive industry.
- Excellent communication, negotiation, and relationship building skills.
- Analytical mindset with the ability to interpret data and drive improvement initiatives.
- Willingness to travel to service provider locations as needed.
What\’s on offer:
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 0,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products, deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.
About Allianz:
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support:
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
Join us. Let’s care for tomorrow.
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Property Supply Chain Assurance Manager Arbeitgeber: at
Kontaktperson:
at HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Property Supply Chain Assurance Manager
✨Tip Number 1
Familiarize yourself with Allianz's values and mission. Understanding their commitment to customer care and community impact will help you align your responses during interviews, showcasing how your experience and values match theirs.
✨Tip Number 2
Highlight your experience in managing insurance claims, especially those with technical or customer complexity. Be prepared to discuss specific examples where you've successfully improved service provider performance or customer satisfaction.
✨Tip Number 3
Demonstrate your analytical skills by preparing to discuss how you've used data to drive improvements in previous roles. Bring examples of metrics you've tracked and how they influenced decision-making or process enhancements.
✨Tip Number 4
Showcase your relationship-building skills by preparing to talk about how you've established strong partnerships with service providers in the past. Discuss your approach to communication and negotiation that led to successful collaborations.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Property Supply Chain Assurance Manager
Tipps für deine Bewerbung 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience managing insurance claims, especially those with increased technical or customer complexity. Use specific examples to demonstrate your expertise in property repair processes and supplier management.
Showcase Analytical Skills: Since the role requires an analytical mindset, include instances where you've successfully interpreted data to drive improvement initiatives. Mention any tools or methodologies you used to analyze performance metrics.
Demonstrate Communication Skills: Effective communication is key for this position. Provide examples of how you've built strong relationships with service providers and internal stakeholders. Highlight your negotiation skills and any successful outcomes from these interactions.
Express Willingness to Travel: Since the job may require travel to service provider locations, mention your willingness and any relevant experience you have with travel in a professional context. This shows your commitment to the role and flexibility.
Wie du dich auf ein Vorstellungsgespräch bei at vorbereitest
✨Showcase Your Relationship Management Skills
Since the role emphasizes building strong relationships with service providers, be prepared to discuss your past experiences in managing such relationships. Share specific examples where you successfully improved performance or resolved conflicts.
✨Demonstrate Analytical Thinking
The job requires an analytical mindset to interpret data and drive improvements. Be ready to talk about how you've used data analysis in previous roles to identify trends or areas for improvement, and how those insights led to actionable changes.
✨Understand Property Repair Processes
Make sure you have a solid understanding of property repair processes and quality standards. Brush up on relevant regulations and be prepared to discuss how you ensure compliance in your work.
✨Communicate Effectively
Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you’ve effectively communicated with internal teams and external service providers in the past.
