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- Aufgaben: Design and implement cutting-edge voice technology solutions for a leading pharmaceutical company.
- Arbeitgeber: Join a top-tier pharmaceutical manufacturer known for innovation and excellence.
- Mitarbeitervorteile: Enjoy remote work flexibility and a dynamic, collaborative environment.
- Warum dieser Job: Be at the forefront of voice technology while making a real impact in healthcare.
- Gewünschte Qualifikationen: Strong knowledge of CUCM, Cisco Voice gateways, and experience with Teams voice solutions required.
- Andere Informationen: Contract position with a duration until January 2026, starting ASAP.
Das voraussichtliche Gehalt liegt zwischen 72000 - 100000 € pro Jahr.
Senior Solution Architect Voice
For our client, the leading pharmaceutical manufacturing company we are currently looking for a Senior Solution Architect Voice
- Basel-Stadt
- Contracting
- Full Time
- Start date: ASAP
- End date: 30.01.2026
Job Description Summary
- The Senior Solution Architect Voice is responsible for planning and designing the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan.
- To globally design and implement Voice Infrastructure (MS Teams Voice, Skype for Business, Audiocode, Cisco Call Manager, Luware, Attendant Pro, etc.). Efficient operation of the Voice & Telephony Services. To ensure high availability and compliance of the IT-Infrastructure. Interact with external outsourcing providers
Job Description (Key Accountabilities)
- Candidate will have strong working knowledge of CUCM, Cisco Voice gateways, Skype, and Teams voice
- Candidate will support transition of CUCM, Cisco Voice gateways, and Skype to Teams voice solution
- Review, interpret and respond to detailed business requirements specifications to ensure alignment between customer expectations and current or future ICT capability
- Operation of the above environment and ensure high availability
- Accountability for delivery of Project work according to the overall standards and concepts
- Technology scouting and run proof of concepts / Propose new solutions, liaise with vendors and define global IT infrastructure standards
- Resolution of critical incidents and problems
- Ensure Disaster/Recovery and maintain security of systems and unauthorized access to systems
- Ensure that systems are implemented and documented in compliance with Lonza’s standards
- Ensure documentation and compliance of corresponding IT-Infrastructure
Senior Solution Architect Voice (Remote) Arbeitgeber: Coopers Group AG
Kontaktperson:
Coopers Group AG HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Senior Solution Architect Voice (Remote)
✨Tip Number 1
Fokussiere dich auf deine Kenntnisse in den relevanten Technologien wie CUCM, Cisco Voice Gateways und MS Teams Voice. Bereite dich darauf vor, konkrete Beispiele aus deiner bisherigen Erfahrung zu teilen, die zeigen, wie du diese Technologien erfolgreich implementiert oder verwaltet hast.
✨Tip Number 2
Informiere dich über die neuesten Trends und Entwicklungen im Bereich Voice Infrastructure. Zeige dein Interesse an neuen Lösungen und Technologien, indem du Vorschläge machst, wie diese in die bestehende Infrastruktur integriert werden könnten.
✨Tip Number 3
Bereite dich darauf vor, Fragen zur Zusammenarbeit mit externen Dienstleistern zu beantworten. Überlege dir, wie du in der Vergangenheit erfolgreich mit Partnern zusammengearbeitet hast, um Projekte zu realisieren und Probleme zu lösen.
✨Tip Number 4
Stelle sicher, dass du die Bedeutung von Dokumentation und Compliance verstehst. Sei bereit, darüber zu sprechen, wie du in früheren Positionen die Einhaltung von Standards sichergestellt und Dokumentationsprozesse optimiert hast.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Senior Solution Architect Voice (Remote)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Solution Architect Voice position. Understand the key responsibilities and required skills, such as knowledge of CUCM, Cisco Voice gateways, and Teams voice solutions.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your expertise in voice infrastructure technologies and any previous projects that demonstrate your ability to deliver high availability and compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that relate to the responsibilities outlined in the job description, such as managing transitions to Teams voice solutions or handling critical incidents.
Highlight Your Problem-Solving Skills: In your application, provide examples of how you've resolved critical incidents or proposed new solutions in past roles. This will demonstrate your capability to handle the challenges mentioned in the job description effectively.
Wie du dich auf ein Vorstellungsgespräch bei Coopers Group AG vorbereitest
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with CUCM, Cisco Voice gateways, and Microsoft Teams Voice. Highlight specific projects where you successfully implemented or transitioned these technologies, as this will demonstrate your capability to meet the job requirements.
✨Understand Business Requirements
Familiarize yourself with how to interpret and respond to business requirements specifications. During the interview, be ready to provide examples of how you've aligned technical solutions with business needs in previous roles.
✨Discuss Problem-Solving Skills
Prepare to talk about critical incidents you've resolved in the past. Share specific examples that showcase your ability to troubleshoot and maintain high availability in voice and telephony services, as this is crucial for the role.
✨Emphasize Compliance and Documentation
Highlight your experience with ensuring compliance and maintaining documentation standards. Discuss how you have previously implemented systems in line with organizational standards, as this will show your attention to detail and commitment to quality.
