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- Aufgaben: As a Helpdesk Engineer, you'll troubleshoot and resolve technical issues for our clients.
- Arbeitgeber: Join Markem-Imaje, a leader in product identification and traceability solutions worldwide.
- Mitarbeitervorteile: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Warum dieser Job: Be part of a team that enhances product quality and safety while making a real impact.
- Gewünschte Qualifikationen: We're looking for tech-savvy individuals with problem-solving skills and a passion for customer support.
- Andere Informationen: This role offers a chance to work with cutting-edge technology in a supportive team.
Das voraussichtliche Gehalt liegt zwischen 36000 - 60000 € pro Jahr.
Job Description
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions,
offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label
application systems. Markem-Imaje delivers fully integrated solutions that enable product quality
and safety, regulatory and retailer compliance, better product recalls and improved . click apply for full job details
Helpdesk Engineer (m/w/d) Arbeitgeber: Markem-Imaje GmbH
Kontaktperson:
Markem-Imaje GmbH HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Helpdesk Engineer (m/w/d)
✨Tip Number 1
Familiarize yourself with the latest trends in product identification and traceability solutions. Understanding the technologies used by Markem-Imaje, such as inkjet and thermal transfer systems, will give you an edge during discussions.
✨Tip Number 2
Highlight any previous experience you have in technical support or helpdesk roles. Be ready to discuss specific scenarios where you successfully resolved customer issues, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Research Markem-Imaje's products and services thoroughly. Being able to speak knowledgeably about their offerings will show your genuine interest in the company and the role.
✨Tip Number 4
Prepare to discuss how you handle stressful situations and prioritize tasks. Helpdesk roles can be fast-paced, so showcasing your ability to stay calm under pressure will be beneficial.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Helpdesk Engineer (m/w/d)
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Helpdesk Engineer position at Markem-Imaje. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in helpdesk support or technical troubleshooting. Mention specific tools or technologies you are familiar with that relate to product identification and traceability solutions.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities. Describe situations where you successfully resolved technical issues or improved processes, as this is crucial for a Helpdesk Engineer.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work at Markem-Imaje and how you can contribute to their mission.
Wie du dich auf ein Vorstellungsgespräch bei Markem-Imaje GmbH vorbereitest
✨Understand the Company
Before your interview, take some time to research Markem-Imaje. Familiarize yourself with their product identification and traceability solutions, as well as their commitment to quality and safety. This knowledge will help you demonstrate your genuine interest in the company.
✨Showcase Your Technical Skills
As a Helpdesk Engineer, you'll need to highlight your technical expertise. Be prepared to discuss specific tools and technologies you've worked with, especially those related to inkjet, thermal transfer, or laser systems. Providing examples of how you've solved technical issues in the past can set you apart.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've successfully resolved customer issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasize Communication Skills
In a helpdesk role, communication is key. Be ready to discuss how you interact with customers and team members. Highlight any experience you have in explaining technical concepts to non-technical audiences, as this will show your ability to bridge the gap between technology and users.
