Senior Vice President, Relationship Management - Client Coverage BBDI

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We are seeking a future team member for the role of Senior Vice President, Relationship Management to join our team located in Frankfurt hybrid.

In this role, you will make an impact in the following ways:

1. Consult with clients and prospective clients on their strategic vision and how the firm can help them achieve that vision. Promote firm services/product offerings that provide client added value to achieve sales and revenue growth targets. Research client/prospect issues and bring them to resolution. May be assigned as owner/expert of a particular process or product.
2. Conduct frequent and regular check-ins with assigned clients/prospects, ensuring their continued satisfaction and strategic alignment with firm services/product offerings. Continually evaluate client/prospects needs, ensure sustained client engagement, and pursue opportunities to enhance firm\’s products, services, and revenue exposure with client/prospects.
3. Work closely with business development teams to ensure relationship management strategy is aligned with overall sales strategy. Keep abreast of client account activity occurring throughout the firm and often serve as the ultimate escalation point for client satisfaction. Prospect new clients in a similar industry or segment of existing clients. Conduct service review meetings and assist in client training, sharing of market information/experience. Contribute to the development of overall RM strategies for the unit.
4. Work with other Relationship Managers and/or marshal firm-wide resources (global client management, marketing, legal, compliance, etc.) to ensure that sales priorities and client needs are being addressed. Proactively inform clients of industry developments or firm thought leadership. Ensure client onboarding and/or risk management activities are conducted and captured (KYC, BAC, etc.). In some regional/local markets, may manage relationships with regulators directly.

To be successful in this role, we are seeking the following:

1. Bachelor’s degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.
2. 10 years of total work experience preferred.
3. Financial Services experience with a particular client type or product (Hedge, Pension, Third-Party Manager, etc.) preferred, as is prior experience in Relationship Management, Client Services, or Account Management.
4. Applicable local/regional licenses or certifications as required by the business.
5. As a global firm, bi-lingual capabilities (DE-ENG) are helpful, as is an understanding of local/cultural nuances important for client trust.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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