PROJECT MANAGER SENIOR CUSTOMER CARE MANAGEMENT | posizione per Casa Madre (Amburgo)
PROJECT MANAGER SENIOR CUSTOMER CARE MANAGEMENT | posizione per Casa Madre (Amburgo)

PROJECT MANAGER SENIOR CUSTOMER CARE MANAGEMENT | posizione per Casa Madre (Amburgo)

Hamburg Vollzeit 54000 - 84000 € / Jahr (geschätzt) Kein Home Office möglich
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Auf einen Blick

  • Aufgaben: Lead and standardize project management for international Customer Care Management programs.
  • Arbeitgeber: Join a dynamic international team focused on transforming customer care across multiple countries.
  • Mitarbeitervorteile: Enjoy flat hierarchies, an international work environment, and the chance to shape our transformation.
  • Warum dieser Job: Be at the forefront of strategic project planning and make a real impact in a global setting.
  • Gewünschte Qualifikationen: Experience in project management and a strong understanding of international collaboration are essential.
  • Andere Informationen: Work with colleagues from France, Germany, Italy, and Poland in a collaborative matrix organization.

Das voraussichtliche Gehalt liegt zwischen 54000 - 84000 € pro Jahr.

Your tasks:

  1. You are responsible for establishing a uniform standard for project portfolio management for all national and international CCM programs/projects.
  2. You will develop and implement standardized project management tools and methods.
  3. You will also manage, coordinate and prioritize international projects and ensure efficient capacity planning.
  4. You will act as an interface to project/program boards and report regularly to CCM management/C-level.

Your contribution:

With your overview of national and cross-country projects and initiatives, including cost-benefit, you ensure our strategic approach to project portfolio planning.

Your environment:

Customer Care Management is an international matrix organization in which you work together with colleagues from France, Germany, Italy, and Poland.

Your freedom:

If you like flat hierarchies and an international environment, you\’ve come to the right place. We are in the middle of a transformation process that you can help shape.

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PROJECT MANAGER SENIOR CUSTOMER CARE MANAGEMENT | posizione per Casa Madre (Amburgo) Arbeitgeber: Fine Foods & Pharmaceuticals N.T.M. S.p.A.

As a Senior Project Manager in Customer Care Management at our Hamburg location, you will thrive in a dynamic and international environment that values flat hierarchies and collaborative teamwork. We offer competitive benefits, a strong focus on employee growth through continuous learning opportunities, and the chance to play a pivotal role in our ongoing transformation process. Join us to make a meaningful impact while working alongside talented colleagues from across Europe.
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Kontaktperson:

Fine Foods & Pharmaceuticals N.T.M. S.p.A. HR Team

StudySmarter Bewerbungstipps 🤫

So bekommst du den Job: PROJECT MANAGER SENIOR CUSTOMER CARE MANAGEMENT | posizione per Casa Madre (Amburgo)

✨Tip Number 1

Familiarize yourself with project portfolio management standards and tools that are commonly used in international settings. This knowledge will help you demonstrate your expertise during discussions with our team.

✨Tip Number 2

Highlight any experience you have in managing cross-country projects, especially in customer care management. Being able to showcase your ability to coordinate with diverse teams will set you apart.

✨Tip Number 3

Prepare to discuss how you've successfully implemented standardized processes in previous roles. We value candidates who can bring structure and efficiency to our transformation process.

✨Tip Number 4

Show your enthusiasm for working in a flat hierarchy and an international environment. Share examples of how you've thrived in similar settings, as this aligns with our company culture.

Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: PROJECT MANAGER SENIOR CUSTOMER CARE MANAGEMENT | posizione per Casa Madre (Amburgo)

Project Portfolio Management
Standardized Project Management Tools
International Project Coordination
Capacity Planning
Stakeholder Management
Reporting to C-Level
Cost-Benefit Analysis
Strategic Planning
Cross-Cultural Communication
Agile Methodologies
Risk Management
Problem-Solving Skills
Adaptability in a Matrix Organization
Leadership Skills

Tipps für deine Bewerbung 🫡

Understand the Role: Make sure to thoroughly understand the responsibilities and expectations outlined in the job description. Highlight your experience in project portfolio management and your ability to develop standardized tools and methods.

Showcase International Experience: Since the role involves working with colleagues from various countries, emphasize any international project management experience you have. Mention specific projects where you coordinated with teams across different regions.

Highlight Strategic Thinking: Demonstrate your strategic approach to project portfolio planning. Provide examples of how you've previously ensured cost-benefit analysis and effective capacity planning in your projects.

Tailor Your Application: Customize your CV and cover letter to reflect the skills and experiences that align with the job requirements. Use keywords from the job description to make your application stand out.

Wie du dich auf ein Vorstellungsgespräch bei Fine Foods & Pharmaceuticals N.T.M. S.p.A. vorbereitest

✨Understand Project Portfolio Management

Make sure you have a solid grasp of project portfolio management principles. Be prepared to discuss how you would establish uniform standards and the tools you would implement to achieve this.

✨Showcase Your International Experience

Since the role involves working with colleagues from various countries, highlight any previous international project management experience. Share specific examples of how you successfully coordinated projects across different cultures.

✨Demonstrate Strategic Thinking

Be ready to explain your approach to strategic project portfolio planning. Discuss how you evaluate cost-benefit analyses and how these insights influence your decision-making process.

✨Emphasize Communication Skills

As you'll be acting as an interface to project/program boards, strong communication skills are essential. Prepare to discuss how you report to management and ensure that all stakeholders are aligned throughout the project lifecycle.

PROJECT MANAGER SENIOR CUSTOMER CARE MANAGEMENT | posizione per Casa Madre (Amburgo)
Fine Foods & Pharmaceuticals N.T.M. S.p.A.
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  • PROJECT MANAGER SENIOR CUSTOMER CARE MANAGEMENT | posizione per Casa Madre (Amburgo)

    Hamburg
    Vollzeit
    54000 - 84000 € / Jahr (geschätzt)

    Bewerbungsfrist: 2027-05-14

  • F

    Fine Foods & Pharmaceuticals N.T.M. S.p.A.

    100 - 250
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