Principal Product Designer Sustainability, Diversity & Inclusion (all genders)

PRINCIPAL PRODUCT DESIGNER
DMC SUSTAINABILITY, DIVERSITY & INCLUSION

Location: Berlin
Product team size: 25+ (product designers, product managers, engineers)
Zalando design community size: 200+ (product designers, content designers, user researchers)

Zalando is Europe’s leading online platform for fashion and lifestyle, connecting ~50 million active customers, brands and partners across 25 markets. Our aspiration is to reimagine fashion for the good of all and be a more sustainable platform that is inclusive by design.

ABOUT THE ROLE AND THE TEAM

The Sustainability, Diversity and Inclusion team within Design, Marketing, Content is a customer-centric team with two missions: bringing Sustainability and D&I to the customer experience at Zalando. The team is complemented by similar central and brands-facing Sustainability, D&I teams.

As a Principal Product Designer in the Sustainability and D&I team you will be responsible for customer-facing digital experiences across Zalando. Your joint mission is to empower our ~50 million customers to live their environmental and social values while expressing themselves through fashion.

Using your excellent craft, you will design innovative experiences that empower customers to make sustainability choices and that support brands to further sustainability. The experiences you craft will intentionally consider customers living with disabilities.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• You will solve complex problems, sometimes in uncharted spaces. Your solutions are inspiring to customers, brand partners and colleagues. You raise the bar for the quality of solution designs in the areas you work in.
• You will bring big-picture thinking to life through collaboration, craft and proactive mindset. By exploring innovative solution spaces with an iterative mindset, you’ll make the future tangible to provide direction and fuel the vision for customers and brand partners.
• You will get the chance to work closely with product designers, product managers, and engineers to bring to life comprehensive customer journeys that set standards for other designers.
• You will define, design and oversee deliverables, ensuring cross-functional product teams have everything they need to build the innovative solutions you envision.
• You will drive customer insights for projects, navigating through both defined and ambiguous challenges. You’ll devise research strategies, determine relevant data collection methods, and evaluate the significance of the problems at hand.
• As a customer-focused design thought leader and role model, you will contribute to the Zalando Product Design community and the larger European design industry by sharing best practices, mentoring and teaching colleagues, crafting best-in-class solutions, bar-raising in design reviews, and sparking inspiring conversations.

WE’D LOVE TO MEET IF

• You have several years of product design experience, working on ambiguous strategic projects with a passion for innovation.
• You bring excellent design craft to nimbly make the customer experience vision tangible as well as to provide bar-raising feedback for your senior design colleagues.
• You have a solid range of design skills in your ever-growing toolkit, including user research, workshop facilitation, UX and UI design, to ensure fluid and holistic customer journeys.
• You are able to cultivate focus amid uncertainty and communicate your perspective clearly in a spoken or written way.
• You love designing innovative data-products that place humans at the centre to ensure that geeky tech and forward-looking experience design always serves a real human need.
• You have experience envisioning and delivering experiences that are remarkable and scalable by working in cross-functional teams and by partnering with varied stakeholders.
• You will have a competitive edge if you bring experience in sustainability, diversity and inclusion as well as knowledge in accessibility.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start
• Relocation assistance available (subject to prior agreement)
• Family services, including counselling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available

Learn all about Zalando and our values here: Zalando Careers

Recruiter: Benan Ababay ( )
Please note that all applications must be completed using the online form – we do not accept applications via email.

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