Head of Sales - New Business DACH

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

We’re looking for a Head of Sales – New Business as part of our DACH management team to lead and expand our New Business efforts for the Core Customer Segment in the DACH region from our brand-new office in Hamburg. This is an opportunity to establish and shape our local presence by building and mentoring a team of skilled sales professionals. You’ll have an important part in advancing growth by implementing market-specific sales strategies and collaborating with cross-functional teams to deliver impactful results in one of our most important regions.

What You’ll Be Doing

• Attract, onboard, and develop skilled people to establish a motivated New Business team in the DACH region.
• Support your team members’ growth through coaching, career conversations, and consistent feedback, encouraging a culture of trust and collaboration.
• Implement sales strategies tailored to the specific needs of the DACH region, aligning with the broader company vision.
• Be a key contributor to creating a vibrant, inclusive culture in our new Hamburg location while preparing for future growth.
• Work with colleagues from Presales, Partnerships, Product, Operations, and Marketing to create a united strategy for growth.
• Build effective relationships with internal teams and manage escalations with understanding and efficiency.
• Identify customer issues and work together to deliver tailored solutions that improve the customer journey and retention.

Who You Are

• Fluent in German and English.
• A people-oriented supervisor with 5-10 years of experience in guiding, coaching, and supporting sales teams, within the New Business segment and the DACH market.
• Experience in SaaS and growing companies.
• Motivated by the opportunity to establish and grow a team in a new location, with a focus on creating an inclusive, collaborative, and productive environment.
• Strategic yet approachable, equipped with an ability to define actionable plans and inspire others to reach shared goals.
• A collaborator who builds partnerships across diverse teams and engages stakeholders at all levels.
• Customer-focused, with the ability to listen, identify needs, and design creative solutions that connect.
• Focused on establishing a workplace where everyone can communicate their ideas, grow, and do well.

We are:

• We value what we do. Our sales teams are genuinely collaborative and it’s a fun place to work if you enjoy seeing your hard work recognised and rewarded.
• Our culture encourages growth as our employees progress with us. You’ll have plenty of personal development opportunities thanks to our in-house enablement team and individual career mapping.
• Ideas people. We like our employees to be creative and always advocate for new ways of working.

What’s in it for you?

• On-going career development, training and one-to-one coaching via our in-house enablement team.
• Flexible working model: flexible working hours and a hybrid working model (3 days working at office, and 2 days from home).
• Multiple opportunities throughout the year to visit our international headquarters in Copenhagen for trainings, meetings and team events.
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership.
• A lucrative commission structure, annual company bonus, Restricted Stock Units and benefits.
• 28 days annual leave.
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.
• Health benefit cover allowance of 50€ per month.
• Benefit in kind allowance of 44€ a month which can be used for a range of purposes such as private healthcare, accommodation, a company car, a gym membership, travel expenses or any other expenses.
• At Trustpilot we care about your well-being; you will have full access to apps such as Headspace.

Still not sure?

We are Open to All, which means we want everyone to see themselves at Trustpilot. We’re keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don’t worry if you’re looking at this job description and are uncertain about meeting all the requirements, we’d still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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