Technical Application Consultant (all genders)

THE ROLE & THE TEAM

As a technical application consultant, you will identify, integrate, and manage third-party and self-developed enterprise solutions in close alignment with internal and external stakeholders to enable business continuity, growth, and innovation for our Corporate Governance department.

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the starting point for fashion – one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

WHAT WE WOULD LOVE YOU TO DO (AND LOVE DOING)

1. Technical ownership of one or more of our current third-party solutions (e.g. ServiceNow, E-signature, Contract Life Cycle Management solution, Audit solution, etc.)
2. Analyze business requirements, consult our internal partners regarding technical feasibility and solution design, and act as a technical lead for the identification and implementation of third-party software solutions.
3. Ensure smooth system operations with a user-oriented mindset in a cross-functional product team while being in charge of the second and third-level support requests by following the defined incident management processes.
4. Develop and maintain comprehensive technical documentation, user guides, and best practices to support application use and maintenance. Effectively manage multiple projects and priorities, ensuring timely delivery. Build and nurture strong stakeholder relationships, serving as a trusted advisor for their technical and application-related needs.
5. Integrate new systems to the corporate applications landscape and ensure proper data provisioning following Zalando Tech’s best practices and standards.

YOUR PROFILE

1. Bachelor’s or Master’s degree in IT / Computer Science or relevant disciplines.
2. Several years of experience in IT Consultancy or Application Management and Integration as responsible for enterprise solutions.
3. Practical and profound knowledge in the administration and implementation of third-party solutions such as ServiceNow IRM (Integrated risk management) and TPRM (Third-party risk management), E-signature solution, etc.
4. Great sense of ownership, communication, and capability to work independently and in a team while delivering results with high quality. Flexible to adjust the way of working if needed.
5. Strong stakeholder management skills, excellent organizational skills, attention to detail, and the ability to work well in teams and projects across different tasks and cultures.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer:

• Employee shares program
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• 2 paid volunteering days a year
• Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching available

Please note that all applications must be completed using the online form – we do not accept applications via email.

In some cases we also work with a selection of headhunters and agencies to fill specific roles. Please note that neither Zalando nor our recruiting partners will ask for any kind of payment to apply for a job or attend an interview.

If you have any questions about our recruitment process, please take a look at our FAQ page.

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