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- Aufgaben: Support sales with technical proposals and customer issues while creating training materials.
- Arbeitgeber: Join a dynamic team focused on enhancing customer satisfaction and driving business growth.
- Mitarbeitervorteile: Enjoy private health insurance, a performance bonus, and a hybrid work model.
- Warum dieser Job: Be part of a collaborative environment that values innovation and professional development.
- Gewünschte Qualifikationen: Bachelor's degree in engineering or equivalent experience; advanced English skills required.
- Andere Informationen: Participate in industry events and contribute to scalable sales tools.
Das voraussichtliche Gehalt liegt zwischen 39000 - 65000 € pro Jahr.
Reporting to a functional manager, performs routine engineering analysis using standard tools, techniques and procedures to evaluate customer requirements and recommend applicable products. Plays a pivotal role enhancing customer satisfaction offering remote technical support, and commissioning as well as instrumental help growing the business by contributing to scalable sales tools such as Webinars, video tutorials, trainings.
WHAT WILL YOU DO:
- Assists sales managers and customers with technical proposals of existing products
- Assists customers with technical product issues (remote e-mail/telephone support)
- Provides feedback and coordinates with Product Manager to develop and communicate Product Roadmaps: Collects and maintains regional market intelligence through customer visits, market research and industry events; and identify product improvements to address customer needs
- Provides product technical training to sales managers, channel partners and customers.
- Creates scalable sales tools to gain efficiency supporting/reaching customers in a fragmented market
- Participates in the development of product launch plan in support of specific product go to market strategies
- Develops training material for new products
- Identifies and determines appropriate response to qualified leads from prospective customers
- Attends tradeshows, conferences and seminars
- Participates in competitive market/product analysis
WHAT WILL YOU NEED:
- Bachelor degree, preferably in engineering
- Engineering or equivalent work experience
- General understanding of energy control technologies
- Advanced English skills – spoken & written
- Good interpersonal and communication skills
- Basic presentation skills
- Goal-oriented and self-motivated
WHAT DO WE OFFER:
- Salary Range from 13 000 to 19 500 PLN gross – depending on experience
- Private health insurance, life and accident insurance, MyBenefit/Multikafeteria package
- Participate in the company performance bonus program
- Semi-flexible working time, hybrid work model
- Experienced team and professional development
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SALES SUPPORT ENGINEER Arbeitgeber: Woodward, Inc.
Kontaktperson:
Woodward, Inc. HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: SALES SUPPORT ENGINEER
✨Tip Number 1
Familiarize yourself with energy control technologies and the specific products we offer. Understanding our product line will not only help you in technical discussions but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your presentation skills! Since you'll be creating training materials and conducting webinars, being able to present information clearly and engagingly is crucial.
✨Tip Number 3
Network with professionals in the industry by attending relevant tradeshows and seminars. This will not only enhance your market intelligence but also show your proactive approach to understanding customer needs.
✨Tip Number 4
Practice your communication skills, especially in English. As you'll be providing remote support and interacting with various stakeholders, clear and effective communication is key to success in this role.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: SALES SUPPORT ENGINEER
Tipps für deine Bewerbung 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Support Engineer position. Highlight the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant engineering experience, technical support roles, and any experience with sales tools or training material development. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and technical support. Mention specific examples of how you've successfully assisted customers or contributed to sales tools in previous roles.
Highlight Communication Skills: Since good interpersonal and communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with both technical and non-technical audiences.
Wie du dich auf ein Vorstellungsgespräch bei Woodward, Inc. vorbereitest
✨Understand the Technical Aspects
Make sure you have a solid grasp of the technical products and services offered by the company. Be prepared to discuss how these products meet customer needs and how you can assist in resolving technical issues.
✨Showcase Your Communication Skills
Since the role involves providing remote support and training, demonstrate your interpersonal and communication skills during the interview. Practice explaining complex concepts in simple terms, as this will be crucial in your role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples from your past experiences where you successfully handled technical issues or contributed to sales tools like webinars or training materials.
✨Research Market Trends
Familiarize yourself with current trends in energy control technologies and the competitive landscape. Being able to discuss market intelligence and product improvements will show your proactive approach and understanding of the industry.
