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- Aufgaben: Assist Duty Managers in a luxury hotel, balancing operations and guest satisfaction.
- Arbeitgeber: Join Accor, a global leader in responsible hospitality with 45 brands and 5,600 hotels worldwide.
- Mitarbeitervorteile: Enjoy a €600 monthly allowance, free meals, and up to 50% discount at select restaurants.
- Warum dieser Job: Be part of a passionate team, grow your skills, and create memorable experiences for guests.
- Gewünschte Qualifikationen: Studying hospitality management, fluent in English, flexible availability, and strong attention to detail.
- Andere Informationen: Internship starts February 2025; opportunities for cross-training and career growth available.
Company Description
Join us at Accor, where life pulses with passion!
As a pioneering force in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.
Hospitality is a work of heart , Join us and become a Heartist .
Job Description
*Available per February 2025*
Let your passion shine as Duty Management Trainee
Belong in a place where you can be yourself and love what you do. Join our hotel community, and we will support you to realize your potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalized experiences for guests. Help them to feel special and we will do the same for you.
A career that lets your passion shine
During this internship you will have the opportunity to assist in the work of a Duty Manager in an international, luxury five-star hotel.
Our Duty Managers are responsible for the operations of the hotel and represent the management team in their absence. Their challenge is to find the right balance between regular work and ad hoc situations. They have the responsibility to make quick and adequate decisions that affect the well-being of guests and other employees.
Another would describe them as an involved manager who oversees everything from a ’strategic‘ position, who watches and listens carefully and responds quickly to developments and offers solutions where necessary, while at the same time coaching and monitoring colleagues with the aim of providing consistent service and therefore guest satisfaction.
What we offer
Our team is young and full of passion and motivation. The Grand highly values personal and professional growth; therefore, we have a full-time training manager who contributes to your development. Not only during, but also after your internship, we see possibilities and career opportunities. You also have the possibility to do various cross-trainings in different departments to broaden your hotel knowledge.
The internship allowance is €600 gross per month, based on 38 hours per week. Besides this, you also have the possibility to receive travel allowance. Every day you can enjoy a meal (for free) in our staff canteen.
Do you like to go out for dinner and drinks? Good! You will get up to 50% F&B discount in selected bars and restaurants in 4- and 5-star hotels in Amsterdam.
What you will bring to the role
- You are studying hospitality management at HBO level
- You are available for at least 5 months
- You speak English fluently. Every other language is a plus.
- You are flexible (available 24/7), serious, and attentive and stand firmly in your shoes
About our hotel
Sofitel Legend the Grand Amsterdam offers five-star deluxe service in a unique Amsterdam historical ambiance with French elegance. Our hotel is part of the French hotel chain Accor.
We are located in the former City Hall of Amsterdam and we offer 177 hotel rooms, of which 52 are suites. The Grand also features 19 meeting rooms, an urban spa, a garden bistro, and fine dining restaurant; Bridges.
Apply now
We are looking forward to receiving your application. Don’t hesitate to reach out to me via or +31 (0)20 555 3 194.
Qualifications
What you will bring to the role
- You are studying hospitality management at HBO level
- You are available for at least 5 months
- You speak English fluently. Every other language is a plus.
- You are flexible (available 24/7), serious, and attentive and stand firmly in your shoes
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Duty Management Trainee Arbeitgeber: Accor Hotels
Kontaktperson:
Accor Hotels HR Team
StudySmarter Bewerbungstipps 🤫
So bekommst du den Job: Duty Management Trainee
✨Tip Number 1
Familiarize yourself with the Accor Group and its various brands. Understanding their unique personalities and values will help you align your passion for hospitality with their mission, making you a more appealing candidate.
✨Tip Number 2
Showcase your flexibility and adaptability during the interview process. Duty Managers often face unexpected situations, so demonstrating your ability to think on your feet and handle challenges will set you apart.
✨Tip Number 3
Highlight any previous experience in hospitality or customer service roles. Even if it's not directly related to hotel management, showcasing your commitment to guest satisfaction will resonate well with the hiring team.
✨Tip Number 4
Prepare thoughtful questions about the hotel's operations and culture. This shows your genuine interest in the role and helps you understand how you can contribute to creating memorable experiences for guests.
Diese Fähigkeiten machen dich zur top Bewerber*in für die Stelle: Duty Management Trainee
Tipps für deine Bewerbung 🫡
Highlight Your Passion for Hospitality: In your application, make sure to express your genuine passion for the hospitality industry. Share specific experiences or moments that ignited your interest in this field, as Accor values individuals who are truly dedicated to creating memorable guest experiences.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and qualities mentioned in the job description. Emphasize your studies in hospitality management and any relevant experience that showcases your ability to handle responsibilities similar to those of a Duty Manager.
Showcase Flexibility and Team Spirit: Accor is looking for candidates who are flexible and can work in a team environment. Highlight instances where you demonstrated flexibility in your previous roles or during your studies, and mention any teamwork experiences that illustrate your ability to collaborate effectively.
Express Your Willingness to Learn: Convey your eagerness to learn and grow within the company. Mention your interest in cross-training opportunities and how you plan to take advantage of the training manager's support to develop your skills further during the internship.
Wie du dich auf ein Vorstellungsgespräch bei Accor Hotels vorbereitest
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share experiences that highlight your love for creating memorable guest experiences, as this aligns with the company's values of being a 'Heartist'.
✨Demonstrate Flexibility and Adaptability
Since the role requires availability 24/7, be prepared to discuss how you handle unexpected situations. Provide examples from past experiences where you successfully adapted to changing circumstances or made quick decisions.
✨Highlight Your Teamwork Skills
The position emphasizes being part of a supportive team. Share stories that showcase your ability to collaborate effectively with others, coach colleagues, and contribute positively to a team environment.
✨Prepare Questions About Growth Opportunities
Show your interest in personal and professional development by preparing thoughtful questions about training programs and career advancement within the company. This demonstrates your commitment to growing within the hospitality field.
