Workers Compensation Team Manager, QLD

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Are you ready to be part of something truly innovative?

At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

If you’re ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together!

We are seeking an experienced and dynamic Workers Compensation Team Manager to lead our team of claims professionals, case managers, and adjusters. This leadership role is responsible for overseeing the day-to-day operations of the workers\‘ compensation program, ensuring claims are processed efficiently, and managing a team to achieve high performance standards. The ideal candidate will have a strong background in workers\‘ compensation management, excellent leadership skills, and the ability to drive continuous improvements in claims management, team productivity, and operational efficiency.

What’s in it for you:

• Flexibility with a hybrid working model.
• Permanent full-time opportunity.
• A professional environment that supports your career path within our global organisation.
• Join a collaborative, inclusive and growth-focused environment.

Key responsibilities:

• Assist in managing business process transactions and teams, actively supporting efficiency and compliance.
• Contribute to process improvement initiatives and ensure adherence to quality standards.
• Collaborate closely with managers and senior leadership.
• Monitor and report on process performance and quality metrics.
• Analyze data to identify areas for enhancement.
• Support the development of strategic plans for process optimization.
• Participate in resource allocation and budgeting processes.
• Act as a bridge between senior leadership and analysts, facilitating communication.

What we are looking for:

• Bachelor\’s degree in a relevant field or equivalent combination of education and experience.
• Typically, 6+ years of relevant work experience in the industry, with a minimum of 2+ years in a similar role.
• Proven experience in business process transactions.
• Proficiencies in business process management and optimization.
• A continuous learner that stays abreast with industry knowledge and technology.
• Relevant certifications (e.g., Six Sigma, PMP) or significant relevant work experience a plus.

About DXC

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organisations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates.

Your working environment

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual-first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an equal opportunity employer

DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.

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